DELAN - Chasseurs de Talents en TIGreater Montreal Metropolitan Area, Canada
Le Gestionnaire Prestation Services TI sera responsable de coordonner l’équipe de service de 30 personnes pour le soutien des utilisateurs nord-américains sur leur plateforme ERP.Gérer les incident...Show moreLast updated: 12 days ago
Senior Production Coordinator
Proforce PersonnelQuebec, CA
Thanks in advance for the interest, but if you do not have a valid work permit please do not apply to this position • •.Our client, an importer of lifestyle clothing for men, women and kids, is looki...Show moreLast updated: 5 days ago
Area Manager II
Amazon Canada Fulfillment Services, ULC.East Bolton, Quebec, CAN
CA$95,000.00 yearly
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.We are looking for motivated, customer-focused individuals who want to join our team as an Area Mana...Show moreLast updated: 30+ days ago
Promoted
Buyer (Sourcing) / Acheteur
Groupe BBH Inc.Greater Montreal Metropolitan Area, Canada
Nous sommes une entreprise ambitieuse et dynamique qui œuvre dans le secteur d'équipements de protection individuelle et haute visibilité (gants, cordes, vêtements de travail, casques, etc.En plus ...Show moreLast updated: 12 days ago
Engineering Manager (Remote)
vidIQRemote, QC, CA
Remote
IQ builds software to help YouTube creators achieve their goals.Our mission is to advance the creator's journey with actionable data-driven insights and AI-powered tools.
We pursue this through our ...Show moreLast updated: 5 days ago
Senior Project Manager - Aerospace Digital Services
CS GROUPQC, ca
CA$80,000.00–CA$90,000.00 yearly
We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic team.As the Senior Project Manager in our aerospace digital services division Aeroline, you will play a pi...Show moreLast updated: 30+ days ago
Buyer
St-AmourLaurentians
CA$100,000.00–CA$120,000.00 yearly
Permanent
Located on the North Shore of Montreal, more precisely in Terrebonne.This company specializes in electrical disconnect switches and plays a crucial role in Canada's energy sector.Highly reliable, c...Show moreLast updated: 30+ days ago
Part-Time Cook
McDonald'sRIGAUD, QC, CA
Part-time
We are more than just your local restaurant.We are a collection of hardworking small-business owners.Did you know that from coast to coast, we serve delicious choices to more than 2.Canadian famili...Show moreLast updated: 30+ days ago
ESD, Modeling, Reliability and Device physics specialist
CADENCE CANADAROYAL,MOUNT
CA$106,000.00–CA$185,000.00 yearly
Full-time
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.The Cadence IP group develops integrated circuits in processes from 28n down to the indu...Show moreLast updated: 30+ days ago
Promoted
Infrastructure Solution Architect
SynechronGreater Montreal Metropolitan Area, Canada
Full-time
Chez Synechron, nous croyons en la puissance du numérique pour transformer les entreprises en mieux.Notre cabinet de conseil mondial combine la créativité et la technologie innovante pour offrir de...Show moreLast updated: 12 days ago
Cashier
MaxiJaceques de Montc, QC
CA$16.00 hourly
Part-time
Provide great customer service.Scan products and process customer transactions accurately.Support in the delivery of company-directed promotions and programs.
Handle cash and credit card transaction...Show moreLast updated: 30+ days ago
Senior Clinical Project Manager.
PSIGreater Montreal Area, QUEBEC, CA
CA$38.79–CA$48.48 hourly
Management of medium-sized (5-15 countries and / or full service) or large (> .Adherence to and promotion of principles of delivery and service in dealing with PSI customers.Project Supervision of sma...Show moreLast updated: 30+ days ago
Promoted
Développeur Dynamics CRM
ALTEN CanadaGreater Montreal Metropolitan Area, Canada
Permanent
Chef de file mondial de l’industrie de l’ingénierie et du conseil en technologies de l'information (TI), le Groupe ALTEN compte plus de.
Les femmes et les hommes qui composent le groupe ALTEN sont l...Show moreLast updated: 12 days ago
Gestionnaire Principal de Projet / Senior Project Manager - Financial Shared Service
MCK McKesson Corporation4705 Dobrin Street, CAN, QC, Laurent, Saint
CA$82,400.00–CA$137,400.00 yearly
Full-time
McKesson recherche une personne axée sur les résultats pour rejoindre notre équipe en tant que Chef de Projet au sein de notre équipe PMO des Services et Solutions Financiers (FSS).Dans ce rôle, vo...Show moreLast updated: 30+ days ago
CPMO Lead
Medavie Blue CrossQuebec, CA
CA$38.61 hourly
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
DELAN - Chasseurs de Talents en TIGreater Montreal Metropolitan Area, Canada
12 days ago
Job description
Le Gestionnaire Prestation Services TI sera responsable de coordonner l’équipe de service de 30 personnes pour le soutien des utilisateurs nord-américains sur leur plateforme ERP.
PLUS PRÉCISÉMENT
Gérer les incidents, faciliter l’utilisation, suggérer des améliorations sur SAP pour les modules finances et chaîne logistique
Gérer la performance du département (SLA, KPI)
Veiller au bon fonctionnement du département et escalader les incidents aux bons groupes
Assurer la bonne collaboration et la bonne communication entre les différents membres de l’équipe
Rédiger la documentation et préparer les présentations pour les différents paliers de gestion
PROFIL
7+ années d’expérience en tant que Gestionnaire Prestation Services TI
Expérience en environnement ERP
Bonne connaissance de SAP
Autonomie et aisance à communiquer
Connaissance des modules finances et chaîne logistique de SAP (atout)
Bilinguisme requis (Français et Anglais)
The IT Service Delivery Manager will be responsible for coordinating a 30-person service team to support North American users on their ERP platform.
MORE SPECIFICALLY
Manage incidents, facilitate usage, and suggest improvements on SAP for the finance and supply chain modules
Manage the department’s performance (SLA, KPI)
Ensure the proper functioning of the department and escalate incidents to the appropriate groups
Ensure good collaboration and communication among the different team members
Write documentation and prepare presentations for the various management levels
PROFILE
7+ years of experience as an IT Service Delivery Manager
Experience in an ERP environment
Good knowledge of SAP
Autonomy and ease of communication
Knowledge of SAP finance and supply chain modules (asset)