Customer Service Specialist

Our client, a leading importer of athletic apparel and accessories, is looking for an experienced and dedicated Customer Service Specialist to add to their growing team!

Responsibilities :

• Generate reports as needed for sales and production departments
• Manage year end inventory files and work with finance and DC
• Manage inventory adjustments with team and finance department
• Invoicing, issuing packing slips with DC - Warehouse
• Work closely with warehouse manager and VP of Sales
• Work closely with production team
• Manage EDI requirements for orders
• Handle delivery reporting and work with VP of Sales and other department heads
• Answer customer service calls

Requirements :

• Knowledge of excel, word, outlook
• ERP Momentis and IT knowledge is a bonus
• Fluently bilingual