Talent.com

Customer service supervisor Jobs in Markham, ON

Create a job alert for this search

Customer service supervisor • markham on

Last updated: 2 hours ago

Bilingual Customer Service Professional

International Financial GroupScarborough, Ontario
CA$26.00 hourly
Full-time

Our client, a top banking client in Canada is looking to hire a .Bilingual Customer Service Professional .This role is 2 weeks training onsite and then Hybrid work model (4 days onsite per month) a... Show more

Bilingual Customer Service Representative

Adecco CanadaMarkham, Ontario, Canada
CA$28.00 hourly
Temporary
Quick Apply

Bilingual Customer Service Representative job opening in Markham, ON (English/French).Adecco Professional Staffing is currently partnering with an established and stable client looking to find top ... Show more

Senior Business Analyst - Service Now HR (55857)

Vaco by HighspringRichmond Hill, Ontario, Canada
CA$87.58 hourly
Full-time

Our client is a leading Canadian energy organization with a strong presence across Ontario.They operate critical infrastructure that supports millions of customers and drives economic growth.Our cl... Show more

 • Promoted

Bilingual Customer Service Representative

IS2 Workforce SolutionsMarkham, ON, CA
Full-time
Quick Apply

Bilingual Customer Service Associate .The ideal candidate will be fluent in English and French, with strong communication and customer service skills.Experience within medical devices, pharmac... Show more

Customer Service Rep - Remote

American Income Life Insurance CompanyNorth York, ON, CA
Remote
Full-time
Quick Apply

A well-established North American organization with over 60 years of experience is expanding its remote operations.As part of this growth, we are looking to connect with individuals who value profe... Show more

Customer Service Representative - Remote

Tim's FinancialNorth York, Ontario
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

Team Lead - Customer Service

Parsons CorporationMarkham,ON,CA
CA$19.95 hourly
Full-time

In this role, you will act as a key facilitator, ensuring that our team delivers exceptional customer service in a fast-paced Contact Centre environment.You will play a critical role in supporting ... Show more

Customer Service Supervisor

Spence DiamondsVaughan, Ontario, Canada
CA$40.00 hourly
Full-time +1

Spence is proudly a Canadian-founded Company.Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after.We're proud to create unforge... Show more

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingMarkham, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Housekeeper Wanted - Needed: A Light Apartment Cleaning Service In Scarborough

Housekeeper.comScarborough, Ontario, Canada
Full-time

Looking for a woman for light apartment cleaning most specifically sweep and mop apartment ( kitchen, living room, bathroom bedroom.Please visit https://housekeeper. Show more

 • Promoted

Customer service agent

ServiceOntario Centre (Privately Operated)Vaughan, ON, Canada
Full-time +1

No degree, certificate or diploma.Answer inquiries and provide information to customers.Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delive... Show more

Customer Service Representative (CSR)

RGH CommercialMarkham, ON, CAN
CA$24.00 hourly
Temporary
Quick Apply

GH Commercial Equipment Service.Customer Service Representative.Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (GTA) with operations... Show more

Remote Customer Service Specialist

ForgeFitMarkham, ON, CA
Remote
Full-time
Quick Apply

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote   Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitnes... Show more

Guest Service Expert

Marriott International, IncMarkham, ON, Canada
CA$19.65 hourly
Full-time +1

Seasonal position, 3 Month Contract - MClub Attendant.Enterprise Boulevard, Markham, ONT, Canada, L6G 0E6.Our jobs aren’t just about putting food on the table that our guests will enjoy until they ... Show more

 • Promoted • New!

Customer Service Representative

Trans-United Consultants LtdScarborough, CA
Permanent

Customer Service Representative receives and processes customer orders, inquiries and/or complaints covering items or products ordered.Maintain an ongoing relationship with selected customers and s... Show more

Customer Service Financial Sales Representative

Primerica - Toronto, ONNorth york, ON, CA
Full-time
Quick Apply

Company: Primerica – A Leader in the Financial Services Industry Are you ready to make a meaningful impact in people's lives while building a successful career?.Primerica, a top player in the... Show more

Remote Customer Service Sales

HMG CareersNorth York, Ontario
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

People also ask
Bilingual Customer Service Professional

Bilingual Customer Service Professional

International Financial GroupScarborough, Ontario
30+ days ago
Salary
CA$26.00 hourly
Job type
  • Full-time
Job description
Our client, a top banking client in Canada is looking to hire a Bilingual Customer Service Professional for their team with a contract for 12 Months with potential extension. This role is 2 weeks training onsite and then Hybrid work model (4 days onsite per month) at Scarborough Location.

Schedule Hours: Monday Friday - Either 9:30 am 5:30 pm or 10:30-6:30 pm, late shift coverage required for any vacation or family emergency coverage 11 pm - 7 pm shift

Summary:
The main function of a Analyst is to reply to the Commercial Card Coordinator inquiries by email or by phone. Also, the Analyst is responsible for adhering to the Commercial Card service level agreement, troubleshooting, investigating payment reconciliation issue, retrieving ADHOC reports, reporting problem issue to our vendors to mitigate any possible related risk. Connecting within different departments within the bank such as: Fraud, Chargeback, Accounting and Contact Center.


Candidate Value Proposition:
The successful candidate will have the opportunity to work hybrid where they are only asked out come 4x per month (2 mandatory days + 2 flexible days). Team provides wide range of support internally & externally and a great opportunity for growth.

Typical Day in Role:
o Following Daily/ Weekly and Monthly assigned tasks.
o Responding to Coordinator inquiries based on the sense of urgency.
o Adhering to the service level agreement and acknowledging the coordinator's email inquiries.
o Purging and redirecting new replacement cards to their respective address.
o Tracking all interactions with our internal and external clients for any email or phone requests.
o Reporting any problem log with the appropriate vendor for further investigation.
o Taking ownership, updating, and engaging the client of outstanding investigation.
o Checking resources and procedures to enhance their knowledge.

Must Haves:
o Fluent in English/ French
o 1-2 Years Customer Service Experience.
o TSYS knowledge
o Proficiency in Excel

Nice to Have
o Previous Commercial Card and Contact Center experience.

Soft Skills:
o Strong verbal and written communication skills.
o Analytical and problem-solving skills.
o Great attention to detail.
o Time management and ability to work independently.
o Result and Customer Focus.
o Interpersonal skills and high-performance mindset.
o Flexibility.

Education:
o College/University degree preferred