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Customer service operator Jobs in Montreal, QC

Last updated: 3 days ago
Customer Service Representative

Customer Service Representative

Andy TransportSaint-Laurent, QC, CA
Full-time +1
Quick Apply
ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North A...Show moreLast updated: 20 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Recrute ActionMontreal, Quebec, Canada
CA$2,189.60 monthly
Customer Service Representative.Our client in the insurance industry is seeking 20 professionals to support their Retirement Services team during peak season. This role is part of the Retirement Mem...Show moreLast updated: 30+ days ago
Manager, Customer Service (Temporary)

Manager, Customer Service (Temporary)

GardaWorld CashMontréal, Quebec
Full-time
Quick Apply
GardaWorld Cash is the world’s largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutio...Show moreLast updated: 3 days ago
  • Promoted
Bilingual Customer Service Supervisor

Bilingual Customer Service Supervisor

SerefinMontréal, Quebec, Canada
Permanent
We are currently seeking a Supervisor, Customer Service to join our multi-channel Contact Centre who will work remotely.In this exciting and challenging Supervisor role, you will report to the Mana...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BrandSafwayLaval, Quebec
Full-time
Chef de file des services spécialisés sur les marchés mondiaux de l'industrie, du commerce et des infrastructures, BrandSafway fournit des systèmes d'accès et d'échafaudage, de coffrage et d'étayag...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

Techo-BlocSaint-Hubert, QC, ca
CA$21.00 hourly
Salary starting at 58k and + depending on experience! •.Monday to Friday 8am to 5pm OR 9am to 6pm.Pave your career at Techo-Bloc : . We are entrepreneurial and innovators at heart who love to roll up o...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Associate - Plumbing

Customer Service Associate - Plumbing

RONA inc.Pierrefonds-Roxboro, Quebec, Canada
Full-time
Plomberie • • • •Chez RONA, nos employé(e)s cultivent leur passion chaque jour.Nos équipes sont animées par la volonté d'aider nos clients à faire de leurs projets une réalité, et engagées à faire une ...Show moreLast updated: 6 days ago
Customer Service Representative - YHU

Customer Service Representative - YHU

Starlink AviationSaint-Hubert, QC, CA
Full-time
Quick Apply
Starlink Aviation YHU is currently seeking an enthusiastic, self-motivated and goal-oriented individual to join our dynamic team !. Do you enjoy working with people? Do you have great customer servi...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

Sekure MerchantsMontreal, QC H3B2E3, CAN
CA$25.00 hourly
Full-time
Customer Service Representative.Spanish & English - Customer Service - Remote - Rapid Advancement Opportunities.As a Customer Service Representative, you will support Hispanic / Latino and Anglo smal...Show moreLast updated: 30+ days ago
customer service assistant

customer service assistant

éveil des Sens Spa UrbainBoucherville, QC, CA
CA$22.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Are you currently legally able to work in Canada?.Are you willing to relocate for this position?. Do you currently reside in proximity to th...Show moreLast updated: 21 days ago
Customer Service Agent

Customer Service Agent

Engage2ExcelRemote, Montreal , QC
CA$18.50 hourly
Remote
Engage2Excel is actively looking for a dynamic person to join our Contact Center Team as Customer Service Agent.The candidate must reside in Canada. We are always on the lookout for motivated team m...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Move Way LogisticsMontreal, Quebec, Canada
CA$39,000.00–CA$40,000.00 yearly
We are looking for an efficient and sed Customer Service Representative for our call center.As a Customer Service Representative your job is to provide excellent customer support to our clients.You...Show moreLast updated: 30+ days ago
clerk, customer service

clerk, customer service

TECH-ÉMOTION INCMontréal, QC, CA
CA$18.00–CA$20.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Answer inquiries and provide information to customers. Arrange for billing for services.Explain the ...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Agent

Customer Service Agent

Altitude SportsMontreal, Quebec, Canada
CA$17.00 hourly
Altitude Sports is a Montrealbased leading ecommerce retailer in Canada working and playing at the intersection of fashion and the outdoors. Founded in 1984 the company offers bestinclass advice on ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Supervisor

Customer Service Supervisor

Fed SupplyMontréal, Quebec, Canada
Permanent
Bonjour ! Je suis Anissa, Conseillère en recrutement pour l'agence de placement Fed Supply, spécialiste par excellence dans les domaines de la chaîne d'approvisionnement, de la logistique, du trans...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

SGS Canada IncMontréal-Est, Québec, Canada
CA$21.00–CA$22.00 hourly
Permanent
Job Description Full-time office job paid by the job -$21-22 / h + benefits starting day 1.Language requirement : English (75%) + French (25%) to perform the job. This position will work with customer...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Agent (On-Site)

Customer Service Agent (On-Site)

National BankMontreal, Quebec
CA$21.50 hourly
Full-time +2
Attendance On-Site Job number 15801 Category Support.Permanent City Montréal State Québec Type of Contract Permanent Country Canada. Full-Time Full Time / Part Time? Full-Time Posting date 01-May-20...Show moreLast updated: 30+ days ago
  • Promoted
Insurance Customer Service - Bilingual

Insurance Customer Service - Bilingual

Arise Virtual SolutionsMontreal, Quebec
Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you&r...Show moreLast updated: 30+ days ago
  • Promoted
Customer service representative

Customer service representative

Randstad CanadaMontréal, Quebec, CA
CA$40,000.00–CA$50,000.00 yearly
Permanent
Quick Apply
I am recruiting for a dynamic and rapidly growing company, specializing in the textile and fashion sector.This company stands out for its innovation and commitment to delivering a high-quality cust...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Prime HiresMontreal, QC, Canada
CA$24.30 hourly
Permanent
Position : Customer Service Professional - Bilingual .Candidates must have availability from 8 am to 8 pm EST (9am to 9pm AST). There will be rotating 8-hour shifts during this time block.Shift ...Show moreLast updated: 9 days ago
Customer Service Representative

Customer Service Representative

Andy TransportSaint-Laurent, QC, CA
20 days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

About us :

ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.

About the role

Join ANDY Transport as a Customer Service Representative, where you'll nurture strong client relationships, identify growth opportunities, and ensure the seamless delivery of logistics solutions. As the main contact for specific accounts, collaborate with internal teams, optimize transportation plans, and contribute to achieving division targets. Your role involves daily customer communication, prompt issue resolution, and proactive customer satisfaction efforts. Be a key player in our dynamic and collaborative environment, making a meaningful impact in logistics service excellence.

What you’ll do here :

  • Build and maintain strong customer relationships, acting as the lead point of contact for assigned accounts.
  • Oversee customer account management, negotiating rates, contracts, and agreements to maximize profitability.
  • Identify and seize opportunities for client acquisition and contract expansion.
  • Ensure timely and successful delivery of solutions according to customer needs and objectives.
  • Plan and execute daily drayage transportation plans, including negotiation and booking of loads.
  • Collaborate with teams to reach division targets.
  • Respond to customer inquiries, maintain contact throughout order duration, and resolve day-to-day issues.
  • Communicate with planners daily to optimize trips.
  • Monitor and collaborate with dispatchers for on-time pickup and delivery, while accurately inputting information into our TMW system.
  • Other duties may be assigned.

Requirements

What you bring to the table :

  • Proven experience in logistics client support or account management. Drayage / Intermodal experience is considered an asset.
  • Excellent communication in English and French, both verbal and written.
  • Ability to build and maintain strong client relationships.
  • Strong negotiation abilities for contract agreements and rate discussions.
  • A self-starter with the drive to exceed targets and contribute to the company's growth.
  • Benefits

    What we offer

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

  • A competitive salary.
  • Benefits package.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • We are an equal opportunity employer

    At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

    If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.