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Customer service manager Jobs in Etobicoke, ON
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Customer service manager • etobicoke on
- Promoted
Customer Service Manager
Walmart Canada CorpToronto, ON, CA- Promoted
Customer Service Manager
Hamilton KentToronto, ON, CA- Promoted
Customer Service Manager
Walmart CanadaToronto, ON, CA- Promoted
National Customer Service Manager
CMA CGMMississauga, Peel Region, CACustomer Service Representative
Randstad CanadaMississauga, Ontario, CACustomer Service Manager
StafflinkMississauga, ON- Promoted
Customer Service Representative
Farm Boy Inc.Toronto, ON, CA- Promoted
Manager - Customer Service
Hard Rock DigitalToronto, ON, CA- Promoted
Manager, Customer Service
Bausch + LombToronto, ON, CA- Promoted
Manager, Customer Service (Canada)
QuinceToronto, ON, CA- Promoted
Customer Service
Uniting HoldingToronto, ON, CA- Promoted
Customer Service Department Manager - Full Time
Longo'sMississauga, Peel Region, CA- Promoted
Customer Service Manager
DMC RecruitmentMississauga, ON, Canada- Promoted
National Customer Service Manager
American President LinesMississauga, Peel Region, CACustomer Service Manager
IPEXToronto, Ontario, Canada- Promoted
Customer Service Manager
Axis CommunicationsToronto, ON, CACustomer Service Manager
AliaxisCA - Toronto - Office- Promoted
Logistics & Customer Service Manager
Cyclic MaterialsToronto, ON, CA- Laval, QC (from $ 51,778 to $ 192,271 year)
- Guelph, ON (from $ 39,975 to $ 177,086 year)
- Surrey, BC (from $ 50,417 to $ 175,349 year)
- Calgary, AB (from $ 42,500 to $ 169,213 year)
- Kitchener, ON (from $ 58,358 to $ 167,009 year)
- Longueuil, QC (from $ 75,000 to $ 151,953 year)
- Kelowna, BC (from $ 49,716 to $ 145,639 year)
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Customer Service Manager
Walmart Canada CorpToronto, ON, CA- Full-time
Position Summary...
Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you!
What you'll do...
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
1305 Lawrence Ave W, Toronto, ON M6L 1A5, Canada
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