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Customer Service Representative

Customer Service Representative

PFSL investments CanadaToronto, ON, CA
30+ days ago
Job type
  • Quick Apply
Job description

Join Our Team and Make a Difference! Are you passionate about helping people and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to be the friendly voice of our brand as a Customer Service Representative! About Us : At Primerica Financial Service Limited, we believe in putting our customers first. We pride ourselves on creating memorable experiences and building lasting relationships. Join a team where your contributions truly matter! What You’ll Do : Be the Hero :  Respond to customer inquiries via phone, email, and chat, providing timely and accurate assistance. Solve Problems :  Tackle customer complaints with a can-do attitude, turning challenges into positive experiences. Stay Informed :  Keep up with the latest product knowledge and company policies to serve our customers better. Build Connections :  Follow up with customers to ensure their needs are met and they’re delighted with our service. Collaborate :  Work alongside a dynamic team to enhance service quality and improve processes. What We’re Looking For : A passion for customer service and a knack for problem-solving. Excellent communication skills that resonate with our customers. Previous experience in a customer service role is a plus, but your enthusiasm is what matters most! Proficiency in customer service software and Microsoft Office Suite. A positive and appreciative attitude and a team player mindset. Why You’ll Love Working Here : Supportive Culture :  Join a team that values your ideas and encourages growth. Flexible Schedule :  We understand the importance of work-life balance. Career Growth :  We offer opportunities for professional development and advancement. Fun Work Environment :  Participate in team events, contests, and celebrations! Powered by JazzHR