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Customer service manager Jobs in East York, ON

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Customer service manager • east york on

Last updated: 1 day ago

Customer Service Representative

Adecco CanadaToronto, Ontario, Canada
Full-time +1
Quick Apply

Adecco is currently hiring a full-time.Customer Service Representative.This role is ideal for someone who is tech-savvy, customer-focused, and excels in a fast-paced environment.You will deliver hi...Show more

Customer Service Representative

Tracey Pether - Desjardins Insurance AgentToronto, Ontario, Canada
Full-time

Customer Service Representative – Desjardins Agent Team Member.Location: Danforth, Toronto, ON.Employment Type: Full-Time | In-Office.Are you ready to join a fun, close-knit team in a fast-growing ...Show more

Customer Service Representative

Primerica - Toronto, ONToronto, ON, CA
Full-time +2
Quick Apply

Job Title: Customer Service Representative Company: Primerica Financial Services Location: Toronto Canada Employment Type: Full-Time/Part-Time About Primerica: At Primerica Financial Services, we a...Show more

Customer Service Representative / Remote

American Income Life Insurance CompanyScarborough, ON, CA
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territories ...Show more

Bilingual Customer Service Representative

Randstad CanadaScarborough, Ontario, CA
Full-time +2
Quick Apply

Are you a communications expert who thrives on solving problems and delivering a world-class consumer experience?.We are currently seeking a dedicated Bilingual Customer Service Representative to j...Show more

Insurance Customer Service - Bilingual

Arise Virtual SolutionsToronto, Ontario
Full-time

Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you’re lo...Show more

Customer Success Manager

MotionToronto, ON, CA
Full-time +1

Motion is creating the command center for creative strategists:.AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them unc...Show more

Customer Service Representative

Inspire Direct MarketingToronto, Ontario, Canada
Full-time +1

Customer Service Representative.Quit your day job, come help us save the world!.Each day and each call can be different.We find new child sponsors, welcome new donors, renew event participants, and...Show more

Remote Customer Service Specialist

ForgeFitToronto, ON, CA
Remote
Full-time
Quick Apply

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and tr...Show more

Customer Service Representative - Remote

Tim's FinancialWillowdale, Ontario
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show more

Customer Success Manager

Wolters Kluwer Canada LimitedNorth York, CAN
Remote
Full-time

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology.Our portfolio offers software tools coupled with content and s...Show more

Customer Service Representative

Resume Target IncToronto, ON
Full-time

Resume Target is an industry leader in professional resume writing services known for their fanatical customer service, client support, and quality of work delivered in North America.We are current...Show more

Customer Service Representative

Farm Boy Inc.Toronto, Ontario, Canada
Part-time

Be part of what makes us different.You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking it...Show more

Remote Customer Service Sales

HMG CareersNorth York, Ontario
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Sales & Customer Service Representative

Community Sports PartnersToronto, ON, CA
Full-time
Quick Apply

Community Sports Partners is one of the largest and fastest-growing private youth sports operators in the GTA.We are dedicated to providing fun, engaging experiences that create lasting memories fo...Show more

Manager, Customer Experience

The Toronto-Dominion Bank (Canada)Toronto, Ontario
Full-time

Is it fun for you to connect with people from different walks of life and make lasting connections? Do you thrive in providing dynamic leadership to ensure seamless and impactful customer experienc...Show more

Bilingual Customer Service Representative

Insight Pest Solutions CanadaToronto, ON
Full-time

Insight Pest Solutions is the fastest growing residential home service company in Canada.With this progress comes a demand for driven and self-motivated individuals to grow alongside our company as...Show more

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Customer Service Representative

Customer Service Representative

Adecco CanadaToronto, Ontario, Canada
17 days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description
Adecco is currently hiring a full-time Customer Service Representative to join our client's dynamic and fast-growing team in Toronto, ON. This role is ideal for someone who is tech-savvy, customer-focused, and excels in a fast-paced environment. You will deliver high-quality customer support, troubleshoot platform issues, and contribute to improving processes, documentation, and overall customer experience.
  • Pay Rate: $ 18.00/hour
  • Location: Toronto, ON
  • Schedule: Monday-Friday: 9:00 AM - 9:00 PM ET | Saturday-Sunday: 9:00 AM - 6:00 PM ET
  • Job type: Temporary | Full-time
  • Vacancy Status: This posting is for an existing vacancy .
Here's why you should apply:
  • Paid weekly accurate and on time
  • Strong health and safety programs
  • Medical and dental benefits once qualified
  • Free training programs
  • New and quicker onboarding process
Responsibilities:
  • Customer Support: Respond to customer inquiries via email and CX platforms like Intercom, ensuring prompt and high-quality resolutions.
  • Troubleshooting: Clarify customer needs, determine the cause of issues, and provide effective solutions to resolve them.
  • Platform Expertise: Understand the products and services inside out to educate users on best practices.
  • Account Reviews: Monitor flagged accounts for suspicious behaviour and escalate as needed.
  • Advocate for Client needs: Act as a voice for the customer, collecting feedback and sharing insights with the product team to improve the platform.
  • Documentation & System Development: Contribute to the development of customer support materials, such as help articles, Standard Operating procedures, and FAQs.
  • Continuous Improvement: Identify and implement opportunities to enhance the customer experience.
  • Special Projects: Support strategic initiatives aimed at refining customer engagement and satisfaction.
Qualifications:
  • Proven success in client relationship management.
  • Strong ability to multitask and meet deadlines in a fast-paced environment.
  • Availability between: Monday-Friday: 9:00 AM - 9:00 PM ET; Saturday-Sunday: 9:00 AM - 6:00 PM ET
  • Exceptional verbal and written communication skills.
  • Tech-savvy and proficient in tools like Notion, Slack, Google Suite and CX platforms (e.g., Intercom).
  • Customer-first mindset with a positive, solutions-oriented attitude.
  • A proactive problem solver who takes initiative and sees tasks through to completion.
  • Ability to be in the office at our downtown Toronto office 5 days a week.
  • Flexibility to work a variety of rotating shifts, including evenings and weekends.
  • Mu st be legally eligible to work, and reside in Canada
Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.
At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we're making the future work for everyone.
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