Customer service manager Jobs in Ajax, ON

Job Overview :

This position coordinates and plays a lead role for Project Managing activities associated with Customer Supply systems. Customer Supply systems generally consist of cryogenic storage tanks, vaporizers, pumps, high pressure receivers, controls and instrumentation at customer locations delivering atmospheric gases, hydrogen, or CO2. Work Ranges from standard installations to first of a kind / complex project.

This position performs project managing from proposal to implementation and interacts with US regional installation service centers, serving as a technical expert within the organization.

Using good interpersonal skills, this position will work with technicians, sales and contractors on projects which focus on safety and training. The position will manage non-standard supply system activities, while controlling budget performance. Responsibilities will also include administering the quality program, including documentation. In addition, this position will facilitate turnkey activities with contractors on projects from site survey to start-up.

This position reports to a local Customer Service Installation Superintendent but may supervise the work of less experienced technicians.

Works closely with USIG Sales, Business Development, Engineering, PDI, PHS, PSI, Logistics, Distribution, Legal, and Safety.

PRINCIPAL RESPONSIBILITIES :

• Layout and size basic to complicated customer liquid and gas supply systems for atmospheric gases, hydrogen, or CO2.
• Initiates and / or approves detailed design calculation such as storage tank sizing, process line sizing, piping and manual valve specification, safety relief valve sizing and liquid pump sizing using provided engineering tool.
• Reviews fabrication drawings and other construction submittals for conformance to specifications and makes design recommendations.
• Serves as a consultant to others, providing technical information and engineering recommendations that assist with various projects and training purposes.
• Support for operations : Makes timely technical decisions based on awareness of viability, cost, and other benefits; sometimes with limited information and under tight deadlines and pressure.
• Is innovative in developing, selecting, and implementing engineering techniques and solutions to drive safety, reliability and productivity of supply systems.
• Makes effective presentations to internal and external customers.
• Participates in the development of standards and guidelines.

Qualifications : Qualifications

About Linde :

Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

The company serves a variety of end markets including aerospace, chemicals, food and beverage, electronics, energy, healthcare, manufacturing, and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

For more information about the company and its products and services, please visit www.linde.com.

Linde thanks all applicants in advance for their interest; however, only those applicants who are being considered for an interview will be contacted.

Pay commensurate with experience. Open to pay range : $88,875 - $130,350.