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Customer service director Jobs in Hamilton, ON

Last updated: 6 hours ago
  • Promoted
Customer Service Lead

Customer Service Lead

ML6 Search + Talent AdvisoryBurlington, ON, Canada
Full-time
Our client, a leading manufacturing company based in Burlington, is seeking to hire a Customer Service Lead to join their growing team! This position will fulfill all administrative requirements to...Show moreLast updated: 1 day ago
Customer Service Assistant

Customer Service Assistant

Hustle Notice BizHamilton, Ontario, CA
CA$17.25 hourly
Full-time
Quick Apply
The Customer Service Assistant is the first point of contact for customers, providing support, information, and solutions to ensure customer satisfaction. You will handle inquiries, resolve complain...Show moreLast updated: 6 days ago
Remote Customer Service Rep

Remote Customer Service Rep

Skyline RecruitingHamilton, ON, CA
Remote
Full-time
Quick Apply
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.We seek an energetic professional interested in helping our clients through a...Show moreLast updated: 27 days ago
  • Promoted
Sales Representative - Customer Service Experience Required

Sales Representative - Customer Service Experience Required

Globe LifeHamilton, ON
CA$70,000.00–CA$85,000.00 yearly
Quick Apply
A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? A...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Scale Operator - Data Entry / Customer Service

Scale Operator - Data Entry / Customer Service

Randstad CanadaHamilton, Ontario, CA
CA$19.00–CA$20.00 hourly
Temporary
Quick Apply
Scale Operator-Data Entry / Customer Service in Hamilton.Are you available immediately and looking for your next opportunity in Hamilton? Do you consider yourself someone who possesses strong data en...Show moreLast updated: 6 hours ago
Customer Service Administrator

Customer Service Administrator

The Boyd GroupHamilton, ON, CA
Full-time
Industry Leading Compensation, Benefits & Training • • •.We are seeking a qualified Administrator to join our winning customer service team. The Customer Service Administrator’s primary responsibi...Show moreLast updated: 4 days ago
Work From Home - Customer Service

Work From Home - Customer Service

AO Globe LifeHamilton, ON, CA
Remote
Full-time
Quick Apply
With over $112 million in new business last year, AO Globe Life is on the lookout for motivated individuals ready to excel in a professional sales role. As a key player in supplemental coverage for ...Show moreLast updated: 15 days ago
Customer service agent

Customer service agent

T.Litzen Sports Ltd.Dundas, ON, CA
CA$20.00–CA$24.00 hourly
Full-time +1
Retail / wholesale establishment / distribution centre.Address customers' complaints or concerns.Answer inquiries and provide information to customers. Explain the type and cost of services offered.Issu...Show moreLast updated: 13 days ago
Customer Service Representative

Customer Service Representative

Interview HuntersHamilton, ON, CA
Full-time
Quick Apply
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the clien...Show moreLast updated: 30+ days ago
Customer Service Representative (Fully Remote)

Customer Service Representative (Fully Remote)

American Income Life AO - Justine JansenON, CA
CA$100,000.00 yearly
Remote
Full-time
Quick Apply
After a record-breaking year with over 20% growth, we are seeking candidates for sales and leadership roles! If you are a hard-working, motivated team player, this may be an opportunity for you! Ex...Show moreLast updated: 30+ days ago
Captain - Customer Service

Captain - Customer Service

Dave & Buster’s, Inc.Ontario, CA
CA$15.50–CA$16.75 hourly
Part-time
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
Customer Service Agent

Customer Service Agent

Stryker Canada ULCHamilton, Canada
Full-time
Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.People who take ownership of their work and need no prompting to drive productivi...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

BMOHamilton, Ontario, Canada
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 6 days ago
Customer Service Representative

Customer Service Representative

United West BurlingtonBurlington, ON, CA
Full-time
Quick Apply
We are seeking a full time, highly motivated and results-driven Customer Service Representative with a strong sense of leadership to join our dynamic team. As a Customer Service Representative,...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service - Work from Home

Customer Service - Work from Home

Spade RecruitingHamilton, Ontario
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
  • Promoted
Remote Customer Service Sales

Remote Customer Service Sales

HMG CareersHamilton, Ontario, Canada
Remote
Are you ready to begin a career that offers comprehensive training benefits and flexible working hours while working from home. Our ideal candidate is adaptable and coachable and has a strong desire...Show moreLast updated: 21 days ago
Customer Service / Data Entry

Customer Service / Data Entry

Roseland ProduceBurlington, ON, CA
CA$19.00 hourly
Full-time
Quick Apply
ABOUT US : Since 1984 Roseland Produce has been providing fresh products along with excellent customer service.We offer outstanding service to our customers by fostering an inclusive team spirit and...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Insight GlobalBurlington, ON, Canada
Full-time
Bilingual Customer Service Representative (English / French).Location : Hybrid (Burlington,ON).This is an entry-level support position responsible for providing an amazing and memorable customer servi...Show moreLast updated: 1 day ago
  • Promoted
Sales Representative - Customer Service Experience Required

Sales Representative - Customer Service Experience Required

American IncomeBurlington, ON
CA$70,000.00–CA$85,000.00 yearly
Quick Apply
A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? A...Show moreLast updated: 30+ days ago
Customer Service Lead

Customer Service Lead

ML6 Search + Talent AdvisoryBurlington, ON, Canada
1 day ago
Job type
  • Full-time
Job description

The Opportunity :

Our client, a leading manufacturing company based in Burlington, is seeking to hire a Customer Service Lead to join their growing team! This position will fulfill all administrative requirements to execute sales transactions. This role is the single point of contact for our clients’ customers, and is a key resource supporting the Commercial functions, working closely with the Planning teams.

What You’ll Be Doing :

Customer Relations

  • Serve as a primary contact for customers; order placement, providing confirmations, tracking orders, quality or service-related inquiries
  • Obtain forecast volumes that are required for Sales and Operational Planning
  • Identify volume gaps, actual vs forecast; investigate with customers as required to understand the differences, then adjusting accordingly
  • Attend meetings / calls with Key customers as required to support Sales functions
  • Prepare and distribute price change communication to customers

Order Entry / Forecasting

  • Input sales orders timely and accurately (quantity, price, freight terms, shipping instructions, packaging requirements, delivery date, etc.)
  • Issue confirmations to customers
  • Prepare shipping documentation to support international shipments
  • Review incoming sales forecast volumes for reasonability and input for visibility, maintaining a 12-month rolling horizon
  • Prepare and distribute forecast and sales reports as required
  • Extract orders / shipping documents, etc. from customer supply chain software systems where required (Ariba, EDI, DanTrade, etc.)
  • Manage activity required for sample shipments
  • Other Responsibilities

  • Support the process of new customer and new item set-up and maintain accurate customer master files
  • Follow-up proactively with internal departments, including quality, sales and planning, to ensure customer expectations are met
  • Serve as a Power User in QAD and Qlikview, providing support internally where required
  • What You’ll Need To Be Successful :

  • Ideally a Business diploma / degree or equivalent internal and external customer experience
  • Ability to prioritize work, handle multiple tasks simultaneously while maintaining flexibility
  • Team player with ability to take initiative
  • Excellent communication skills