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Customer experience manager Jobs in Windsor, ON

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Customer experience manager • windsor on

Last updated: 1 day ago
  • Promoted
Customer Experience Coordinator

Customer Experience Coordinator

VetsterON, Canada
Full-time
Vetster is looking for a credentialed Veterinary Technician to join our Customer Experience team, reporting to the Customer Experience Director. Please note, we are only accepting applications from ...Show moreLast updated: 28 days ago
  • Promoted
Bilingual Customer Experience Specialist

Bilingual Customer Experience Specialist

Sym-Tech Dealer ServicesOntario, Canada, Canada
Full-time
Celebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovati...Show moreLast updated: 2 days ago
  • Promoted
Customer Experience Analyst (Bilingual)

Customer Experience Analyst (Bilingual)

GM FinancialON, Canada
Full-time
GM Financial is the wholly owned captive finance subsidiary of General Motors.We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the ...Show moreLast updated: 21 days ago
  • Promoted
Manager, Consumer Experience

Manager, Consumer Experience

Riverside Natural Foods Ltd. (Home of MadeGood)Golden Horseshoe, ON, Canada
Full-time
Get AI-powered advice on this job and more exclusive features.Join Riverside Natural Foods Ltd.Canadian-based, family-owned, and globally operating business, committed to leaving the world better t...Show moreLast updated: 30+ days ago
  • Promoted
Digital Customer Support and Experience Specialist

Digital Customer Support and Experience Specialist

Onlia InsuranceOntario, ON, Canada
Full-time
Bring Clarity to Insurance Onlia x aha insurance is an innovative omni-channel insurance offering that believes in changing the way Canadians experience insurance. Our mission is to bring clarity...Show moreLast updated: 2 days ago
  • Promoted
PT Customer Experience Manager

PT Customer Experience Manager

Michaels StoresNorthwestern Ontario, Thunder Bay District, Canada
Full-time
Deliver a customer-centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 8 days ago
  • Promoted
Customer Experience Representative

Customer Experience Representative

Indigo Books & Music Inc.Golden Horseshoe, ON, Canada
Full-time
Location : 737 Golf Links Rd, Ancaster, ON L9K 1LK.Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bri...Show moreLast updated: 17 days ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

RailsGolden Horseshoe, ON, Canada
Full-time +1
Customer Experience Specialist.As our Customer Experience Specialist, you'll be the first point of contact for all Rails users—engaging through multiple channels (primarily email), delivering excep...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Representative

Customer Experience Representative

Sani Marc IncGreater Sudbury, Sudbury District, Canada
Full-time
Customer Experience Representative.Agent / Clerk - Customer service.Branch office : Sudbury -Sudbury Ontario P3B 2E5.Schedule : Monday to Friday (Day). Taking ownership and accountability.Being a strong...Show moreLast updated: 19 days ago
  • Promoted
Customer Experience Lead

Customer Experience Lead

Laura Canada Inc.Greater Sudbury, Sudbury District, Canada
Full-time
Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned...Show moreLast updated: 8 days ago
  • Promoted
Customer Experience Representative - Sales

Customer Experience Representative - Sales

IndigoTecumseh, Essex County, Canada
Part-time
Customer Experience Representative - Sales.Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic, and customer-focused people who can help bring our ...Show moreLast updated: 19 days ago
  • Promoted
Healthcare Experience Manager

Healthcare Experience Manager

NHSGreater Sudbury, Sudbury District, Canada
Part-time
Be the Voice for Those We Care For.Are you a compassionate healthcare professional with a passion for elevating patient experiences?. Do you believe in the power of listening, learning, co-productio...Show moreLast updated: 1 day ago
  • Promoted
Customer Experience Specialist

Customer Experience Specialist

Del Condominium Rentals Inc.ON, Canada
Full-time
Posted Tuesday, April 22, 2025 at 4 : 00 AM.Join Del Condominium Rentals : Building Communities, Growing Careers.Come Build Your Future with Us. Although our brand is well known, our strength comes ...Show moreLast updated: 16 days ago
  • Promoted
Senior Manager, Customer Experience Enablement & Execution

Senior Manager, Customer Experience Enablement & Execution

Loblaw Companies LimitedGolden Horseshoe, ON, Canada
Full-time
Consumers Road, Toronto, Ontario, M2J 4W8.At Shoppers Drug Mart, we’re innovating health and wellness in Canada.From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring an...Show moreLast updated: 21 days ago
  • Promoted
Customer Experience Associate

Customer Experience Associate

TDON, Canada
Part-time
Customer Experience Associate page is loaded.Apply remote type On Site locations Orleans, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date : February 14, 2025 (11 ...Show moreLast updated: 21 days ago
  • Promoted
Customer Experience Associate

Customer Experience Associate

The Toronto-Dominion Bank (Canada)Golden Horseshoe, ON, Canada
Part-time
Customer Experience Associate page is loaded.Apply remote type On Site locations Etobicoke, Ontario time type Part time posted on Posted 2 Days Ago time left to apply End Date : June 12, 2025 (28 da...Show moreLast updated: 5 days ago
  • Promoted
Manager, Customer Experience II

Manager, Customer Experience II

TD BankON, Canada
Part-time
Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Associate

Customer Experience Associate

Natural FactorsNorthwestern Ontario, Thunder Bay District, Canada
Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of the colleague experience at TD.Our c...Show moreLast updated: 1 day ago
Customer Experience Coordinator

Customer Experience Coordinator

VetsterON, Canada
28 days ago
Job type
  • Full-time
Job description

Vetster is looking for a credentialed Veterinary Technician to join our Customer Experience team, reporting to the Customer Experience Director.

  • Please note, we are only accepting applications from Registered Veterinary Technicians at this time.

Vetster is the world’s most advanced marketplace for veterinary telemedicine. We connect pet parents with licensed veterinary professionals for virtual care by means of video, voice, or text chat. Pet parents can receive advice, care, diagnosis, and the fulfillment of prescription medication, right from the comfort of home. Veterinary professionals choose Vetster for our sleek, easy to use product. Veterinarians set their own rate, set their own hours, and work as much or as little as their schedule permits.

Today, thousands of pet parents have tried Vetster for the convenience of quality medical care offered through our unparalleled platform experience. Vetster is changing how the world “sees” its vet, and we couldn’t be more proud of our mission.

About the Role

You will communicate primarily via our live-chat app, to screen patients remotely and provide teletriage services, appropriately escalating appointments to our online veterinarians. You will also offer pre & post appointment support to both our veterinary partners and pet parents in our general support channel. This is a remote role, and evening and weekend availability is required. We are currently looking to hire a team member to support the later shift, either 12PM-10PM or 1PM-11PM (all shifts are 10 hours).

Responsibilities :

  • Screen patients remotely, assess symptoms
  • Provide teletriage services, determine how urgent the client’s concern is and how quickly veterinary care is needed
  • Become a Vetster product expert and understand the support needs of both our veterinary partners and pet parents
  • Appointment management
  • Onboard new veterinary partners
  • Demonstrate problem solving and decision making in real-time
  • Complete additional projects and assigned tasks when required
  • Required skills and experience :

  • Successful completion of the VTNE
  • In good standing with licensing board
  • Availability to work evenings, weekends & holidays
  • Excellent verbal & written communication and interpersonal skills
  • Self-starter with distinct attention to detail and flexibility to handle diverse tasks
  • Hyper organized; as a startup, there are many moving parts to juggle - the successful candidate will not only be comfortable with, but will thrive within an environment of ambiguity, competing priorities, and tight deadlines
  • Technologically savvy - able to quickly learn new software & programs, familiarity with Hubspot and live-chat is an asset
  • Self-sufficient - ability to work independently and remotely
  • Most importantly - a passion for the mission of Vetster!
  • Client facing experience is an asset
  • Accommodations :

    Vetster welcomes and encourages applications from everyone! We are committed to accommodating candidates in ways that will make them comfortable and successful throughout the hiring process - both physically and mentally. These accommodations are available at every stage of the application process upon request.

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