Talent.com

Corporate communications Jobs in Richmond Hill, ON

Last updated: 16 hours ago
  • Promoted
Communications and Customer Experience Advisor (Department Communications Advisor)

Communications and Customer Experience Advisor (Department Communications Advisor)

York RegionRichmond Hill, CA
Full-time
York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised...Show moreLast updated: 7 days ago
communications manager

communications manager

CENTURY PRIVATE SCHOOLRichmond Hill, ON, CA
CA$45.00–CA$60.00 hourly
Full-time +1
Experience : 2 years to less than 3 years.Hire, train, direct and motivate staff.Plan and control budget and expenditures. Write and edit press releases, newsletter and communications materials.Direc...Show moreLast updated: 30+ days ago
  • Promoted
Corporate Tax Manager

Corporate Tax Manager

VacoAurora, ON, CA
CA$125,000.00 yearly
Permanent
Our client is in the Financial Services industry.They are looking for a Corporate Tax Manager to join their team.Competitive Compensation structure. One of GTA Toronto’s Top Employers.Stable Work En...Show moreLast updated: 25 days ago
  • Promoted
Corporate Finance Manager

Corporate Finance Manager

isgSearchVaughan, ON, Canada
Full-time
Reporting to the Vice President of Finance, you will lead a small team and manage the full cycle of corporate accounting and finance. This role offers the chance to gain exposure to diverse areas of...Show moreLast updated: 16 days ago
  • Promoted
Communications and Engagement Advisor

Communications and Engagement Advisor

City of Greater SudburyGreater Sudbury, Sudbury District, Canada
CA$43.71 hourly
Part-time
Communications and Community Engagement.Office of the Chief Administrative Officer.The start date will follow the selection process. This position is eligible to work remotely on a part-time basis (...Show moreLast updated: 11 days ago
  • Promoted
  • New!
Advisor, Internal Communications

Advisor, Internal Communications

Ontario Medical AssociationHybrid-Toronto, CA
Permanent
Are you looking to join one of Greater Toronto's Top 2025 Employers?.The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring ...Show moreLast updated: 16 hours ago
  • Promoted
Head of Communications

Head of Communications

General TAO VenturesOntario, CA
Full-time
General TAO Ventures is a forward-thinking venture studio focused on incubating cutting-edge AI companies.We are at the intersection of Blockchain and AI, driving innovation and building the future...Show moreLast updated: 7 days ago
Communications Associate

Communications Associate

Pickering CollegeOntario, CA
CA$38.37 hourly
Bachelor’s Degree in communications, journalism, public relations, or a related field.Minimum of 3 years of experience in a communications role, preferably in an educational setting.Excellent writt...Show moreLast updated: 30+ days ago
  • Promoted
Corporate Law Clerk

Corporate Law Clerk

HaysNorth York, ON, Canada
CA$85,000.00–CA$120,000.00 yearly
Full-time
This reputable mid-sized law firm in North York is widely regarded as a leader in its category for corporate and commercial real estate work. The corporate group lawyers will be counting on your exp...Show moreLast updated: 22 days ago
  • Promoted
Director, Corporate Finance

Director, Corporate Finance

AccoravillageWaterloo, Region of Waterloo, Canada
Full-time +1
At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and colla...Show moreLast updated: 8 days ago
  • Promoted
Corporate Law Clerk

Corporate Law Clerk

Brattys LLPVaughan, ON, Canada
Full-time
What if you could work for one of Canada’s top leading law firms that values and.What if you could cut down on your downtown. What if your career offered unparalleled.At Brattys LLP we are a firm th...Show moreLast updated: 10 days ago
  • Promoted
Corporate Administrative Coordinator

Corporate Administrative Coordinator

Robert HalfMarkham, ON
CA$50,000.00–CA$55,000.00 yearly
Permanent
Quick Apply
We are in search of a Corporate Administrative Coordinator for our downtown Toronto client, an international trading and investment company. This hybrid position offers exciting opportunities to con...Show moreLast updated: 27 days ago
  • Promoted
Director, Corporate Platforms

Director, Corporate Platforms

Enercare Inc.Markham, ON, Canada
Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification.Our purpose is to pr...Show moreLast updated: 16 days ago
  • New!
Corporate M&A Lawyer

Corporate M&A Lawyer

GpacMarkham, Ontario, Canada
Full-time
Quick Apply
Inclusive, professional atmosphere with great work-life balance.Contact me to learn more at (605) 501 - 4866 or Sarah.Hiring Today! A Canadian law firm is seeking to add an experienced la...Show moreLast updated: 20 hours ago
  • Promoted
Manager Communications and Marketing

Manager Communications and Marketing

MSFRichmond Hill, Ontario, Canada
Full-time
Reporting to the Director Development and Communications the ManagerCommunications and Marketing is responsible for the development andimplementation of all communications and marketing strategies ...Show moreLast updated: 30+ days ago
  • Promoted
Corporate Lawyer

Corporate Lawyer

McCarter GrespanWaterloo, Region of Waterloo, Canada
Full-time
Our Firm has achieved ongoing success and rapid growth by focusing on building a team of highly skilled and experienced corporate, real estate and condominium legal specialists who are dedicated to...Show moreLast updated: 2 days ago
Legal Assistant - Corporate

Legal Assistant - Corporate

Linds & AssociatesMarkham, ON
CA$78,000.00 yearly
Quick Apply
Legal Assistant - Corporate Toronto, OntarioJOB-1692.This is a permanent full time role!.Our client, a highly regarded law firm with offices in the core of downtown Toronto is in need of a Corporat...Show moreLast updated: 30+ days ago
  • Promoted
Corporate Immigration Lawyer

Corporate Immigration Lawyer

Mamann Sandaluk LLPOntario, Canada, Canada
Full-time +1
Mamann Sandaluk LLP is a full-service immigration law firm in downtown Toronto.We are currently seeking an experienced Corporate Immigration Lawyer to handle a variety of routine and complex perman...Show moreLast updated: 15 days ago
  • Promoted
Communications Assistant

Communications Assistant

InsideHigherEdAll Cities, Ontario
CA$85,319.00 yearly
Full-time
University of Toronto Mississauga (UTM).The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study.Home to approximately 1...Show moreLast updated: 4 days ago
Communications Specialist

Communications Specialist

IG Wealth ManagementOntario, Canada
CA$30.00 hourly
Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under managements. The company provides a broad range of financial planning and inv...Show moreLast updated: 30+ days ago
Communications and Customer Experience Advisor (Department Communications Advisor)

Communications and Customer Experience Advisor (Department Communications Advisor)

York RegionRichmond Hill, CA
7 days ago
Job type
  • Full-time
Job description

Please apply on Isarta.com

https : / / isarta.com / jobs / ?utm_source=IND&job=108241

Description

ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada's Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls.

  • Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
  • Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
  • Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24 / 7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and / or vacation.
  • Inclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

This position is responsible for developing and providing communication advice and support for escalated concerns from customers and elected officials offices. Engages with program areas to provide customer experience guidance on customer issues, options and addressing customer concerns. Identifies and reports on customer service trends and issues. Collaborates with others in the department to optimize the customer experience. Prepares reports for management and provides recommendations for customer experience improvements. Assists with the implementation of customer experience initiatives across the department.

WHAT YOU'LL BE DOING

  • Leads, coordinates, responds, and resolves sensitive inquiries received from the public or elected officials' offices. Ensures appropriate levels of management are kept apprised and approvals are received for responses.
  • Reviews and provides feedback to staff responses for escalated and sensitive issues.
  • Communicates with customers, using appropriate channels, while maintaining confidentiality and sensitivity.
  • Develops and coordinates with internal partners responses to concerns and escalations received from the public and politicians.
  • Liaises with internal partners and as needed with external contractors on various issues to provide responses to the public, municipal and regional politicians, staff etc.
  • Acts as the point of escalation for unresolved customer inquiries, working closely with cross-functional teams to find resolutions.
  • Maintains records of customer interactions, inquiries, and resolutions in the Customer Response Management (CRM) system.

    • WHAT WE'RE LOOKING FOR

  • Successful completion of a University Degree in Communications, Public Relations, Journalism or related field or approved equivalent combination of education and experience.
  • Minimum three (3) years demonstrated experience in communications with a focus on handling sensitive and escalated inquiries, issues management and internal business partner relations.
  • Strong knowledge of communication practices and theory, including strategic communications, issues management, and internal communications best practices.
  • Highly developed writing, editing, and presenting skills, using plain language best practices and Canadian Press Style Guide.
  • Demonstrated experience fostering cooperative and collaborative working relationships.
  • Experience dealing with confidential materials and exercising good judgement and discretion in dealing with politically sensitive and confidential matters.
  • Proven political acuity and skills to respond to and deescalate issues.
  • Demonstrated knowledge of relevant Legislation, Standards, Acts and Regulations and industry best practices.
  • Demonstrated knowledge of a Customer Relations Management software or other relevant customer service technology and tools.
  • Experience identifying process improvements and innovation.
  • Demonstrated ability in the Region's core competencies.
  • Intermediate skills in MS Office Suite, including the use of virtual platforms.
  • Excellent interpersonal skills and ability to connect with a range of internal and external stakeholders while focusing on fostering collaborative work relationships.
  • Strong report writing, analytical and presentation skills and work to tight deadlines.
  • Strong ability to develop relationships and work in a welcoming and inclusive environment, where diversity is celebrated and where everyone can develop to their full potential.
  • Ability to work independently and with teams and with the ability to manage competing priorities.
  • Ability to travel to offsite locations, as required.
  • Ability to work outside regular business hours, as required.

    • Please apply on Isarta.com

    https : / / isarta.com / jobs / ?utm_source=IND&job=108241