- Search jobs
- Hamilton, ON
- contact center manager
Contact center manager Jobs in Hamilton, ON
Call Center Agent
Hustle Notice BizHamilton, Ontario, CA- Promoted
Technical Specialist
Phoenix Contact CanadaOntario, Canada, Canada- Promoted
NoSQL DBA Manager
InnovectureOntario, Canada, Canada- Promoted
Senior Program Manager
MedAccess RecruitersOntario, Canada, Canada- Promoted
contact centre manager
DOCUdavit SolutionsGolden Horseshoe, ON, CanadaGenesys Cloud Engineer
eTeamRemote, ON- Promoted
Contact Centre Manager (Remote)
BwalkON, CanadaCall Center Admin Agent
Grill HeroOntario, CanadaProgram Lead of the Simulation, Resuscitation and Outreach Training
Hamilton Health SciencesHamilton, Ontariooutbound customer service representative - contact centre
CEC Personnel SolutionsHamilton, ON, CAData Center Technician Canada Onsite
RM Staffing B.V.Hamilton, ON, CA- Promoted
Test Manager
Randstad CanadaBurlington, Ontario, CAManager, Distribution Center.
Coca-Cola CanadaHamilton, ON, CAElementary Contact - Half-time Prep at Edith Monture ES - Afternoons
York Region District School BoardOntario, CanadaAssistant Math Learning Center Director
MathnasiumStoney Creek, ON, US- Promoted
Senior AWS Connect Developer
Capgemini EngineeringOntario, Canada- Promoted
Junior Electrical Project Manager
Harbinger Network Inc.Hamilton, ON, CanadaBilingual Call Center Representative (French / English)
Canadian Tire CorporationEmplacement mobile Ontario [F009]Junior Instructional Designer (Contact Centre)
The Travel CoorporationHamilton, ON, Canada- Promoted
Nanny Wanted - Hiring Experienced Nanny In Hamilton, Ontario. Contact At Sixfoursevensixtwoseventhreethreethreefive!
CanadianNanny.caHamilton, ON, CanadaCall Center Agent
Hustle Notice BizHamilton, Ontario, CA- Full-time
- Quick Apply
Description
Job Title : Call Center Agent
Location : Hamilton, ON
Job Type : Full-Time
We are looking for a Call Center Agent to join our team and provide exceptional customer support. The ideal candidate will have excellent communication skills, problem-solving abilities, and a customer-first mindset. As a Call Center Agent, you will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and ensure customer satisfaction.
Key Responsibilities
- Answer inbound calls and respond to customer inquiries professionally.
- Make outbound calls for follow-ups, sales, or customer feedback.
- Resolve customer complaints and provide appropriate solutions within the company guidelines.
- Maintain accurate records of customer interactions in the CRM system.
- Provide product and service information to customers.
- Escalate complex issues to the appropriate department when necessary.
- Meet call handling and quality assurance targets.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.