Consultant • saanich bc
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Tile Town is looking for a Customer Service Consultant to join our team. This is a hands-on role that combines helping customers on the showroom floor with shipping, receiving, and inventory support. If you enjoy working with people but also like staying active and organized behind the scenes, this could be a great fit.
This role is a mix of customer service and operational support.
Customer Service
Greet and assist customers in the showroom
Help customers find products that fit their project needs
Answer product questions and guide customers through options
Support the sales team in creating a positive customer experience
Shipping & Receiving
Receive incoming shipments and check orders for accuracy
Prepare customer orders for pickup or delivery
Assist with loading tile and materials for customers and contractors
Maintain organized warehouse and showroom inventory
Purchasing & Inventory
Assist with purchase orders and product receiving
Ensure products are entered and tracked correctly
Work with the team to keep stock levels accurate
What We're Looking For
friendly and outgoing personality
Strong organizational skills and attention to detail
Comfortable working with customers in a retail environment
Able to lift 50+ lbs regularly
Comfortable working both on the floor and in the warehouse
Reliable and team-oriented
Experience in retail, customer service, warehouse, or building materials is an asset but not required
In addition, the following perks will apply:
Store operating hours
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