Business management Jobs in Saanich, BC

A career that gives you purpose. A company that stands up for you. A team where you can be yourself. Sound too good to be true? This is life at Houle. We believe in empowering communities through local projects that positively impact people's lives. We're a passionate group of people who love collaborating on innovative and challenging projects.

About this role

We are recruiting for an Administrator, Service Management Software to join our Burnaby, Victoria, or Kelowna office. Here's how your role will strengthen our team.

This position Serves as the Super User and subject matter expert for Houle's Service Management Software.

Your responsibilities

• Set up and configure the service management platform to align with the organization's specific needs, service types, and workflows, including creating custom fields, templates, and system settings
• Serve as the first point of contact for employees with technical software questions or issues over the phone or email, ensuring a positive user experience
• Develop and maintain new Standard Operating Procedures and training materials
• Train new users and provide ongoing support, including demonstrating the platform's features, best practices, and helping users become proficient in using the platform
• Engage directly with the platform's support team to troubleshoot issues or coordinate with internal IT to resolve complex issues
• Manage user access, permissions, and roles within platform, including adding new users, removing inactive accounts, and ensuring appropriate access levels
• Maintain data integrity, backups, and archiving in the platform to keep track of service data, documents, and historical information
• Provide regular updates and other communications regarding platform or process improvements

Your experience and skills

About Houle

As BC's leading electrical contractor and systems integrator, we believe in delivering safe, reliable power for the future. From hospitals and universities, to airports, shipping terminals and shopping centres, our electrical and technology professionals proudly provide innovative solutions that create value for our customers every day.

Since 1944, we've been dedicated to our craft, committed to quality workmanship, and building teams that thrive. Driven by purpose and connected through collaboration, our focus on people guides our success in delivering some of the most exciting infrastructure projects in the province.

As a certified Great Place to Work , one of BC's Top 100 Employers , and Best Managed company, we have been recognized for our efforts in creating a safe and inclusive work environment.

Why join our team?

We emphasize having a work-life balance - We offer flexible work schedules and a competitive vacation policy.

Continuous development is a top priority - Whether you're looking for a corporate career or a career in the field, you are supported with access to tools and training for development and growth.

Our employee benefits prioritize your financial, physical, and mental well-being - From RRSP matching to health and wellness reimbursements and additional Houle days off, we've got you covered.

We have many exciting project opportunities - With many projects on the go around BC, we're certain you will find countless ways to bring communities to life.

We have fun! Connection is key at Houle, from industry events to themed office gatherings, we never miss an opportunity to celebrate. Join us for our summer bbqs, potlucks, charity fundraisers, community volunteering, and many more fun events!

A safe space for everyone - We celebrate diversity and are proud to be an equal-opportunity employer. We're committed to diversity and inclusion and strive to foster, cultivate and preserve a culture of belonging for all employees.

Salary range : $60,000-$80,000 per year plus a competitive total compensation package . Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.

Sound like a match? We'd love to connect.

Please visit and click on the listing for Administrator, Service Management The opportunity will remain open until it has been filled.

Houle will not be accepting unsolicited resumes from recruitment firms sent to HR, our managers, or employees directly without a signed agreement within the last 12 months. Unsolicited resumes sent to Houle will not be accepted or obligate our organization to pay any fees if the candidate is hired through alternate contacts.

Connect with us on LinkedIn , Instagram , Facebook , and X !