Community service officer Jobs in Victoria, BC

Community Relations Director

Amica Senior Lifestyles, established in 1996, owns and operates over 30 senior living residences across British Columbia and Ontario. We offer Independent Living (IL), Assisted Living (AL), Memory Care (MC) and Long Term Care (LTC) options, blending expert care with premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to enrich the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

A day in the life of a Community Relations Director

The Community Relations Director is responsible for all sales, marketing and promotional activities related to the awareness and lease of suites within the community. In this role you will have the drive and motivation to exceed monthly occupancy and revenue targets.

You will be responsible for communicating the variety of amenities we offer potential residents, showcasing the best of Amica, and putting their mind at ease so they can move in tomorrow. Your duties include conducting tours, managing administration, producing sales reports, and prospect management in a timely and efficient manner while ensuring prompt communication with the management team. You will maintain a fully updated database of all leads, monitor the community waitlist, and stay connected with prospects.

Working with the General Manager and the corporate marketing team, you will develop and implement marketing and sales plans. You will research, plan, budget, and coordinate on‑site and off‑site marketing events to attract prospects and build relationships that lead to new leases, and you will complete post‑activity synopsis and reports to demonstrate return on investment.

How do I qualify?

• Graduate of a post‑secondary sales and marketing program or related program
• Experience in developing and implementing sales and / or marketing plans, public and community relations campaigns, and special events
• Excellent interpersonal skills with proven relationship‑selling skills
• Superior oral, written, and listening communication skills
• Experience in developing and managing budgets
• Independent, capable leader who excels in a team environment
• A valid driver’s license

What We Are Looking For

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona‑fide requirements for the open position. Applicants need to make their requirements known when contacted.

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