Collection specialist Jobs in North York, ON

Overview

At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.

Assist Partners in administering collections according to policies and procedures. Proactively manage all outstanding balances for client payments. Maintain records of clients past due balances and follow-up mandate. The role will be the single point of contact for all collection related matters for the assigned Partners and their engagement teams.

What you will do

• Day-to-day management of client accounts, including reconciliation, collection calls, dispute identification and resolution.
• Locate and notify clients of past due balances by telephone, email, mail etc.
• Respond to internal and external client account inquiries.
• Interact with the appropriate departments to research outstanding balances and resolve client issues.
• Meet with management to communicate key A / R information such as status of accounts.
• Work with partners, managers and administrative staff on client information that will improve the timeliness of billings and collections.
• Proactive and timely management of short payments and dispute resolution.
• Identify and escalate client issues where appropriate.
• Maintain detailed notes on collection activity and scheduled follow ups.
• Produce adhoc reports related to A / R as requested.
• Ensure all customer information is correct, including phone numbers and addresses.
• Set up repayment plans based on the clients financial position.
• Prepare and mail client account statements, as required.
• Implement our collection management processes and procedures in a professional and diplomatic manner, to maximize recovery and minimize debt, while maintaining client relationships.
• Work with Billing Specialist to Reduce Days Sales Outstanding (DSO) in accordance with agreed terms of business.

What you bring to the role

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have the opportunity to request an adjustment or accommodation at any point throughout the recruitment process. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466-4778.