The Profile

• The right candidate for this role must be able to Anticipate, Identify, Analyze and Solve operational problems and implement the necessary changes for permanent resolution.
• You must be able to work in collaboration with existing teams of highly talented and experienced individuals.
• You must be creative, accountable, ambitious and take an outside of the box thinking approach to align with company roadmaps and initiatives and with a future vision of operations.
• An ability to look at and visualize an improvement, propose your concept and follow through to take your idea from a concept to a solution.
• You must be able to prioritize your work and reach out when you determine assistance is needed.
• You must have strong time management and organizational skills, the ability to think ahead and remain focused on the task at hand when you are being contacted from many different directions.
• You should be passionate about improving supporting processes and learning new methods and technologies to create operational efficiencies.
• You should have a strong desire to create and manage processes for the secure operation of customer cloud environments
• As part of the Cloud Operations Team you will be responsible for both facilitating internal deployment efforts and maintaining site reliability for our line-of-business software as a service product. This position will work closely with all other teams to optimize performance and security on our infrastructure, and to assist incident management in the production environments. Key responsibilities for this role include facilitating application upgrade deployments, building infrastructure enhancements, and managing ongoing tasks.

Technical Skills

Must-have Skills

Qualifications

Any Undergraduate / Post-Graduate in Engineering / Computer Science

Good-to-have Skills