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Client success manager Jobs in Oshawa, ON

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Client success manager • oshawa on

Last updated: 4 hours ago
  • Promoted
Relationship Manager- Metrolinx

Relationship Manager- Metrolinx

GHDWhitby, Durham Region, CA
Full-time
Relationship Manager- Metrolinx.At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to support and empower all of our people to make a po...Show moreLast updated: 1 day ago
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Client Manager, Personal Insurance

Client Manager, Personal Insurance

NFP, an Aon company (Canada)Oshawa, Durham Region, CA
Full-time
Client Manager, Personal Insurance.Be among the first 25 applicants.Client Manager, Personal Insurance.Get AI-powered advice on this job and more exclusive features. We are NFP, a four-time Best Pla...Show moreLast updated: 1 day ago
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Tour Guide

Tour Guide

Volunteer SuccessAshburn, ON, CA
Full-time
Volunteer Success at WindReach Farm.WindReach Farm opened its gates 36 years ago in 1989 to make farming accessible to individuals with disabilities and to the organizations that serve them.We invi...Show moreLast updated: 1 day ago
iOS Software Engineer III, Subreddit Success

iOS Software Engineer III, Subreddit Success

redditRemote, Ontario, Canada
Remote
Full-time
Reddit is a community of communities.It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote...Show moreLast updated: 30+ days ago
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Financial Planner : Build Client Wealth with Commission

Financial Planner : Build Client Wealth with Commission

BMO FinancialOshawa, Durham Region, CA
Full-time
A leading financial institution is seeking a Financial Planner to assist clients in achieving their financial goals through tailored investment strategies. Ideal candidates should have relevant expe...Show moreLast updated: 4 hours ago
Client Manager, Personal Insurance

Client Manager, Personal Insurance

NFPOshawa, ON
Full-time
We are NFP, a four-time Best Places to Work award winner in Business Insurance for 2017 through 2020.We are a world-class, leading insurance broker and consultant that genuinely cares deeply about ...Show moreLast updated: 30+ days ago
Indigenous Student Success Coordinator

Indigenous Student Success Coordinator

Durham CollegeOshawa
Full-time +1
Oshawa • ID : SS23-122 • Full-Time / Regular.Durham College (DC) is leading the way as a post-secondary institution, offering an innovative and transformative student experience and hands-on learning ...Show moreLast updated: 30+ days ago
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Client Experience & Administrative Associate

Client Experience & Administrative Associate

AR LAWOshawa, ON, Canada
Full-time +1
Client Experience & Administrative Associate.Every client who calls us is counting on clarity, professionalism, and peace of mind. Behind every courtroom success is a team that runs seamlessly &...Show moreLast updated: 30+ days ago
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Care Scheduling Specialist - Client & Staff Match

Care Scheduling Specialist - Client & Staff Match

ParaMed Home Health CareOshawa, Durham Region, CA
Full-time
A home health care provider in Oshawa is seeking a Scheduling Coordinator to act as the primary contact for clients and field staff. You will assign staff to patients, build care schedules, and main...Show moreLast updated: 4 hours ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyOntario
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
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Client Service Representative - Remote

Client Service Representative - Remote

American Income Life : AOOshawa, Durham Region, CA
Remote
Permanent
We partner with unions, credit unions, associations, and their members across Canada to provide permanent benefits that protect what matters most. Our focus is on serving working families and ensuri...Show moreLast updated: 1 day ago
Client Service Representative

Client Service Representative

CIBCOshawa, ON
Full-time
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ...Show moreLast updated: 2 days ago
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Client Manager, Concierge Team, Personal Lines

Client Manager, Concierge Team, Personal Lines

NFP CorpOshawa, Durham Region, CA
Full-time
Regardless of their individual specialties, each personal lines team member has one thing in common : a personal responsibility for getting you the answers, support or services you need, when you ne...Show moreLast updated: 1 day ago
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Director, Personal Lines Client Care

Director, Personal Lines Client Care

Mitch InsuranceWhitby, ON, Canada
Full-time
Director, Personal Lines Client Care.Mitchwereon a missionto change the way people feel about insurance, by making it lovable. Thisisntjust a tagline or marketing campaign itsat the heart of everyth...Show moreLast updated: 7 days ago
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Commercial Lines Account Manager

Commercial Lines Account Manager

Roughley Insurance Brokers LtdOshawa, Durham Region, CA
Full-time +1
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advices. Continue with Google Continue with Google.Continue with Google Co...Show moreLast updated: 1 day ago
Client Service Representative - $21.50 / h - Remote

Client Service Representative - $21.50 / h - Remote

JunkLuggers CanadaOshawa, Ontario
Remote
Full-time
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our...Show moreLast updated: 30+ days ago
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Customer Success Manager - Fashion / General Retail, Hospitality

Customer Success Manager - Fashion / General Retail, Hospitality

United Services GroupOshawa, Durham Region, CA
Full-time
Customer Success Manager - Fashion / General Retail, Hospitality.Posted Tuesday, October 21, 2025 at 4 : 00 AM.This role is responsible for leading, managing, coordinating, and implementing daily, the ...Show moreLast updated: 1 day ago
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Strategic Account Manager

Strategic Account Manager

360insightsWhitby, Durham Region, CA
Full-time
OTE $140k plusequity & benefitsOur salary ranges are based on the role, level, and location.The range shown represents the typical starting range for new hires not the maximum potential salary for ...Show moreLast updated: 1 day ago
  • Promoted
OPEN : Senior Manager Supply Chain

OPEN : Senior Manager Supply Chain

Cpus Engineering Staffing Solutions Inc.Oshawa, Durham Region, CA
Full-time +1
We are currently requesting resumes for the following position : .Bachelor’s Degree in Business, Materials Management, Law, or Finance. Our client is looking for a dynamic, strategic, and results-driv...Show moreLast updated: 1 day ago
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Relationship Manager- Metrolinx

Relationship Manager- Metrolinx

GHDWhitby, Durham Region, CA
1 day ago
Job type
  • Full-time
Job description

Join to apply for the Relationship Manager- Metrolinx role at GHD

Job Description

At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We’ll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life. Together with your colleagues, clients and partners, you’ll make an impact that is felt by all.

Overview

We are looking for a Relationship Manager for our Metrolinx Key Client within GHD’s Enterprise Client Program. You will represent the client’s voice and play a crucial role in executing client-focused strategies, leading a high-performing Client Engagement team, and delivering personalized experiences and solutions that meet Metrolinx’s vision and objectives. You will connect Metrolinx with GHD’s full breadth of services to meet evolving needs, and success will be measured by client relationships and achievement of revenue and profitability targets.

Responsibilities

  • Key Account Management : Lead and mentor a high-performing Client Engagement Team to solve the client’s most challenging problems through technical skills, innovative solutions and elevated experiences.
  • Client Relationship Development : Develop and implement a Client Interaction Plan for Metrolinx, build relationships with decision-makers and influencers, promote GHD’s capabilities, monitor market trends and regulatory developments, and ensure compliance with relevant laws.
  • Strategic Growth Planning : Lead the creation and execution of the yearly Growth Plan for the Metrolinx account (3–5-year horizon), drive financial performance, and monitor data to inform investment decisions.
  • Client Account Operations : Develop and implement a key client business plan, manage an opportunities pipeline, and coordinate with delivery teams to guide client preferences during bid and delivery phases. Own the financial performance of the account within the Enterprise Client Program.
  • Client Focus : Maintain deep knowledge of the client’s organization to ensure delivery meets needs, act as a client champion, support effective project delivery, and identify growth opportunities.
  • Client Experience : Seek client feedback, improve satisfaction, resolve complex issues quickly, and collaborate with teams for effective resolutions.
  • Collaboration : Engage with Market Leaders and other Enterprise Relationship Managers to position and win projects; mentor the next generation of Business Development Leads; represent the client at Tender Review Group meetings.
  • Diversity of Service Offering : Work with Ontario Region leaders to bring a broad service offering, driving innovation and integration of Digital and Advisory solutions into client account offerings.
  • Industry Networking : Represent and promote GHD at events, associations, meetings, conferences and tradeshows.

Education

  • Professional Engineer, Professional Project Manager or related disciplines
  • Experience

  • Minimum of 10+ years’ experience leading client management, business development or delivering programs for a municipality or transit agency
  • Deep understanding of Ontario infrastructure opportunities and challenges and impacts on moving people
  • Knowledge of design, construction, operation and maintenance of transit systems including LRTs, Subways and Commuter rail
  • Experience managing business teams and resources (operational managers, project managers, staff, contractors and vendors) to develop business solutions
  • Experience working for Metrolinx and / or related provincial agencies or ministries
  • Understanding of how Metrolinx interacts with municipalities, agencies, the Province or other ministries
  • Experience with strategic planning and operationalizing strategies
  • Proven ability to build strong client and internal relationships across a broad geographic scope
  • Proficiency with CRM tools (e.g., Salesforce) and using data / BI for monthly updates
  • Ability to work in a fast-paced environment with tight deadlines
  • Strong stakeholder engagement, empathy, and communication skills
  • Willingness and ability to travel within the GTHA
  • EEO Statement

    As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.

    About Us

    Take on some of the world’s toughest challenges - with GHD supporting you every step of the way. We’ll give you control over your career, empower you to find innovative solutions and help you create a lasting impact. See where your commitment could take you with GHD.

    Our Pledge to You

    At GHD, we don’t just believe in the power of commitment, we live and breathe it every day. That’s why we pledge to empower our people to make a positive impact, combining our deep technical expertise with the capabilities of our clients and partners to address complex challenges facing our planet today.

    Seniority level

  • Director
  • Employment type

  • Full-time
  • Job function

  • Sales, Business Development, and Consulting
  • Industries

  • Civil Engineering, Industrial Machinery Manufacturing, and Environmental Services
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