Client success manager Jobs in Kitchener, ON
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Client success manager • kitchener on
Last updated: 5 days ago
Customer Success Manager, Key Accounts at Dialpad Japan.You’ll be a trusted advisor to assigned customers to increase the value of the Dialpad solution, drive adoption and retention, and ensure ong...Show moreLast updated: 11 days ago
A leading SaaS company is seeking a Customer Success Manager in Kitchener, Ontario.The successful candidate will lead post-sales activities, ensuring customer satisfaction and adoption of the produ...Show moreLast updated: 10 days ago
A leading construction materials distributor is seeking a Cybersecurity Specialist in Kitchener.You will play a key role in processing customer transactions, coordinating deliveries, and educating ...Show moreLast updated: 5 days ago
Fastest-Growing Company is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vie...Show moreLast updated: 30+ days ago
Senior Customer Success Manager – Corporate / Government (Bilingual).D2L is a cloud company that modernizes education and builds the Future of Work.
The company is at the heart of the largest transfor...Show moreLast updated: 30+ days ago
A leading insurance provider is seeking an Account Manager for Commercial Insurance in Kitchener, Canada.The ideal candidate will offer prompt service, handle customer inquiries, process paperwork,...Show moreLast updated: 20 days ago
Hello, it’s a new day and it’s time to answer the call to elevate your career and make life accessible for all.Our purpose is to make life accessible.
Our compassion and knowledge set us apart.With ...Show moreLast updated: 30+ days ago
Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities in design, prototypi...Show moreLast updated: 12 days ago
Remote (Canada) | Hybrid Available – Kitchener, ON 🧑💼 Reports to : Director, Customer Success.Our easy‑to‑use software platform enables thousands of restoration contractors and insurance professio...Show moreLast updated: 30+ days ago
Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers.
More than 50,000 companies around the globe — including Netflix, RE / ...Show moreLast updated: 14 days ago
D2L is a cloud company modernizing education and the Future of Work.D2L enables new models of teaching and learning that personalize the student experience and improve retention, engagement, satisf...Show moreLast updated: 30+ days ago
Take an active role in campaigns and business-building initiatives with the goal of increasing customer satisfaction and retention.
Execute individualized / segmented account engagement plans for driv...Show moreLast updated: 30+ days ago
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams.
Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
Associa is looking for a Condominium Property Manager to oversee client relationships and manage day-to-day operations in Cambridge, Ontario.
This role involves handling financial matters, managing ...Show moreLast updated: 22 days ago
Forward Education is looking for a Learning Experience Designer to own the success of our K-12 educator community as they dive into the world of coding and robotics with the Climate Action Kit.In t...Show moreLast updated: 30+ days ago
At The RaeLipskie Partnership, we make a difference in people’s lives; both in our clients and our team.In order to have happy and satisfied clients we believe we must have happy and satisfied peop...Show moreLast updated: 30+ days ago
Graduate Customer Success Manager.Customer success is a strategic department at Canonical, aiming to reduce risk and churn, facilitate product adoption, and support expansion within existing accoun...Show moreLast updated: 30+ days ago
We are looking for multiple (3) Customer Success Engineers.This is a remote position, with a company based in Vancouver.Our client is a rapidly growing software development company.Customer Success...Show moreLast updated: 30+ days ago
Voltera is a rapidly scaling technology company that has been driving change in the additive electronics industry since 2013.
Our tools help the worlds most innovative minds solve previously unsolva...Show moreLast updated: 14 days ago
- Promoted
Customer Success Manager, Key Accounts
Dialpad JapanKitchener, Region of Waterloo, CAFull-time
- Promoted
Strategic Key Accounts Customer Success Manager
ContactCenterWorldKitchener, Region of Waterloo, CAFull-time
- Promoted
Construction Materials Customer Success Specialist
Convoy Supply LtdKitchener, Region of Waterloo, CAFull-time
- Promoted
Manager, Customer Success
MealSuiteCambridge, Region of Waterloo, CAFull-time
- Promoted
Senior Customer Success Manager – Corporate / Government (Bilingual)
Course MerchantKitchener, Region of Waterloo, CAFull-time
- Promoted
Commercial Insurance Account Manager — Client Advisory & Growth
BrokerLinkKitchener, Region of Waterloo, CAFull-time
Client Care Coordinator
CB CanadaKitchener, Ontario, CanadaFull-time
Customer Success Manager
Ironbelly StudiosWaterloo, Ontario, CanadaFull-time
- Promoted
Customer Success Manager
Encircle Inc.Kitchener, Region of Waterloo, CAFull-time
- Promoted
Customer Success Manager, Key Accounts
DialpadKitchener, Region of Waterloo, CAFull-time
- Promoted
Senior Customer Success Manager – Corporate / Government
D2LKitchener, Region of Waterloo, CAFull-time
Strategic Customer Success Manager
Lone Wolf Real Estate Technologies IncCambridge, ON, CARemote
Full-time
Remote Customer Success Manager – Tadaweb
JobspaddyOntarioRemote
Full-time
- Promoted
Condo Property Manager - Client Relations & Budgets
AssociaCambridge, Region of Waterloo, CAFull-time
- Promoted
Learning Experience Designer, Classroom Success
ForwardeduKitchener, Region of Waterloo, CAFull-time
- Promoted
Client Portfolio Manager
The RaeLipskie PartnershipWaterloo, Region of Waterloo, CAFull-time
- Promoted
Graduate Customer Success Manager
CanonicalWaterloo, Region of Waterloo, CAFull-time
- Promoted
Customer Success Engineer
Targeted TalentKitchener, ON, CanadaFull-time
- Promoted
Customer Success Representative
VolteraWaterloo, ON, CanadaFull-time
- Saint John, NB (from $ 170,806 to $ 191,738 year)
- Prince Edward, ON (from $ 80,000 to $ 184,274 year)
- Charlottetown, PE (from $ 80,000 to $ 184,274 year)
- Burnaby, BC (from $ 90,449 to $ 183,438 year)
- New Westminster, BC (from $ 58,173 to $ 180,564 year)
- Mississauga, ON (from $ 63,063 to $ 179,812 year)
- Edmonton, AB (from $ 85,000 to $ 179,261 year)
- North Vancouver, BC (from $ 60,000 to $ 179,220 year)
- High Level, AB (from $ 80,000 to $ 178,992 year)
- Vancouver, BC (from $ 60,000 to $ 178,770 year)
Customer Success Manager, Key Accounts
Dialpad JapanKitchener, Region of Waterloo, CA11 days ago
Job type
- Full-time
Job descriptionMinimum 2-5 years of customer success experience at a SaaS company. Experience working with and general knowledge of Telecommunications and Contact Center space preferred. Experience and comfort interacting with and influencing C-level executives. Strong presentation, meeting facilitation, and written communication skills. Excellent time management and organizational skills with the ability to track numerous details and prioritize appropriately. Desire to work in a dynamic startup where your input is desired to help craft offerings and client interactions. Ability to work cross-departmentally. Must have the ability to lead, manage, or influence both internal and customer resources to achieve positive outcomes. Strong analytical and problem-solving skills with the ability to develop quick, accurate situational awareness. Willingness to travel to customer locations and team offsites.
Overview
Customer Success Manager, Key Accounts at Dialpad Japan. You’ll be a trusted advisor to assigned customers to increase the value of the Dialpad solution, drive adoption and retention, and ensure ongoing satisfaction.
What You’ll Do
- Lead all post-sales activities for Dialpad’s customers through strong relationship-building, product knowledge, planning, and execution.
- Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment.
- Conduct Business Reviews and status calls to align goals, identify growth or risk opportunities, and communicate performance metrics and insights.
- Maintain a deep grasp of our solutions and speak with customers about the most meaningful features / functionality for their specific business needs.
- Manage customer escalations with urgency by documenting open issues, facilitating regular status meetings, and working cross-functionally to resolution.
Skills You’ll Bring
Dialpad offers competitive benefits and a robust training program. We strive for an inclusive, collaborative culture and have been recognized as a Great Place to Work. If you’re excited about this role but don’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment free from discrimination or harassment.
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