Client associate • old toronto on
The overall purpose of this role is to act as a central point of contact and relationship manager to the Dominion Securities (DS) Front Office personnel as it pertains to Operations matters.The suc... Show more
This role directly manages authorized credit and transactional risk limits across our group of fund relationships.Counterparties include regulated funds, pension funds, managed accounts, alternativ... Show more
Founded in Montreal in 1846, Laurentian Bank is committed to serving its customers and fostering deep relationships with specialized groups.Laurentian Bank runs operations across Canada – pri... Show more
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ... Show more
MUFG Investor Services provides asset servicing solutions to the global investment management industry.Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the wo... Show more
William Thomas Digital (WTD) is seeking a bold, experienced, and client-obsessed leader to join our growing agency as.In this role, you'll be at the forefront of shaping how some of North America's... Show more
Harbourfront Wealth is a dynamic industry leader specializing in financial services and wealth management.We are a fast-growing wealth management firm with over $16 billion in assets under administ... Show more
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to clients.I... Show more
WE ARE CURRENTLY HIRING A FULL TIME CLIENT ADVISOR FOR OUR ROSEDALE LOCATION OBJECTIVE OF THE POSITION The Client Advisor is responsible for achieving all objectives set forth by the company.They a... Show more
Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow ... Show more
This is an opportunity to join the Canada Retirement team at Manulife.The CRE is a key field office relationship management role supporting the overall client experience and retention of our larges... Show more
As part of a dynamic team, you will be responsible for assisting the Investment Counsellor and other members of the team in providing daily portfolio maintenance and administration and superior ser... Show more
As part of a dynamic team, you will be responsible for assisting the Investment Counsellor and other members of the team in providing daily portfolio maintenance and administration and superior ser... Show more
Remote · Eastern Time Zone · Full-time · 9am–6pm ET.This is not a check-in-with-clients-once-a-week seat.We're not looking for someone to send a monthly report and call it account management.We're ... Show more
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by ... Show more
Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers.From our headquarters in Frankfurt, we power global investment prod... Show more
The Client Advocacy Operations role supports the Client Advocacy team by executing high-volume, operational work across sales references that support accelerating sales cycles, AI-assisted advocacy... Show more
Everyday, somewhere in the world, important decisions are made.Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic... Show more
Grade 5 - starting range: $53,500 - $57,000.Founded in 1981, Keilhauer is a privately owned, design-focused contract furniture manufacturer.Keilhauer manufactures seating and tables that makes work... Show more
Job Description
What is the opportunity?Subject Matter Expert for service escalation and problem resolution. Uses extensive procedural knowledge and technical expertise of group functions for resolution, understanding full impact of the end-to-end process on sales, DS service cycle / client experience and Canadian Operations
Researches inquiries, issues and concerns – “carries the baton” to obtain status updates, answers and solutions – providing a true Middle Office service to DS business partners
Advocate for strong Service Level Agreement performance and delivery through ongoing monitoring and coaching within the department and across Canadian Operations as required on behalf of DS personnel
Proactively identifies and monitors group service quality performance gaps/trends against established SLA standards. Analyzes root cause and recommends solutions/action plan. Provides advice and counsel for service quality efficiency and effectiveness and client care opportunities.
Supports the implementation of change process of business strategies, evolving interdependencies related to service quality, problem resolution and related initiatives with field impact or specific to the group.
Leverage internal/external contacts to address/resolve issues/opportunities.
Develops and enhances relationships with Service Partners (DS Offices and various departments across Canadian Operations) to enhance interdependency performance, ensuring equitable balance between service efficiency and effectiveness and the client experience.
4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of job-related experience
1+ year prior securities, banking, technology and/or job specific related industry experience
Exceptional relationship management and analytical skills. Ability to communicate and partner effectively with Front Office professionals (Investment Advisors, Assistants, Branch Administrators, Branch Managers), to research and resolve operations’ related matters.
CFA candidate considered a plus
Comfortable with working independently and adhering to committed deliverables in a fast-paced, dynamic work environment.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
Address:
180 WELLINGTON ST W:TORONTOCity:
TorontoCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
WEALTH MANAGEMENTJob Type:
RegularPay Type:
SalariedPosted Date:
2026-05-08Application Deadline:
2026-07-23Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
){kind=logo}
