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Claim representative Jobs in Montreal qc

Last updated: 7 days ago
Liability Claim Professional

Liability Claim Professional

TravelersMontreal,QC
CAD75900–CAD125300 yearly
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Show moreLast updated: 30+ days ago
Training Representative

Training Representative

GardaWorldMontréal, Queb, CA
Temporary
Show moreLast updated: 9 days ago
Outside Sales Representative

Outside Sales Representative

Poirier Grandmont Inc.Montréal, QC, CA
CAD50000 yearly
Permanent + 1
Show moreLast updated: 7 days ago
Claim Specialist / Senior Claim Specialist, Property Digital Adjusting

Claim Specialist / Senior Claim Specialist, Property Digital Adjusting

CHUBBMontreal, QC, Canada
CAD75000–CAD90000 yearly
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Show moreLast updated: 30+ days ago
Sale representative

Sale representative

Artemis RecrutementMontréal, QC, CA
Permanent
Show moreLast updated: 7 days ago
Sales Representative

Sales Representative

Lufa FarmsMontreal, Quebec, CA
CAD70000–CAD80000 yearly
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Show moreLast updated: 30+ days ago
Claims Specialist (Bilingual)

Claims Specialist (Bilingual)

Munich ReCanada (Life), Montreal City
CAD19.5–CAD23 hourly
Show moreLast updated: 30+ days ago
Senior Claims Adjuster, Examiner (ECH-QC)

Senior Claims Adjuster, Examiner (ECH-QC)

CAA Club GroupMontreal, QC, CA
CAD40–CAD55 hourly
Show moreLast updated: 30+ days ago
Clinical Sales Representative

Clinical Sales Representative

Intuitive SurgicalMontreal, QC, Canada
CAD176000 yearly
Full-time
Show moreLast updated: 21 days ago
Medical Representative

Medical Representative

L'OréalMontréal Canada
CAD32 hourly
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Show moreLast updated: 30+ days ago
Senior Service Representative

Senior Service Representative

BMOMontreal, QC
CAD37500–CAD69500 yearly
Part-time
Show moreLast updated: 30+ days ago
Account Representative

Account Representative

NBCMontreal, Quebec
CAD19–CAD19.5 hourly
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Show moreLast updated: 30+ days ago
Sales Representative

Sales Representative

Hood Packaging CorporationMontréal, QC, CA
CAD80000–CAD140000 yearly
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Show moreLast updated: 30+ days ago
Branch Representative

Branch Representative

Le Groupe MasterMontréal
CAD55000 yearly
Show moreLast updated: 30+ days ago
Liability Claim Professional

Liability Claim Professional

570 The Dominion of Canada GeneralMontreal,QC
CAD100000 yearly
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Show moreLast updated: 30+ days ago
Sales Representative

Sales Representative

EssilorLuxotticaMontreal, QC, CA
CAD43765–CAD77070 yearly
Show moreLast updated: 30+ days ago
Sales Representative

Sales Representative

Bedard RessourcesMontréal, Quebec, Montreal
CAD50000–CAD60000 yearly
Permanent
Show moreLast updated: 30+ days ago
Sales Representative

Sales Representative

St-AmourMontreal
CAD100000 yearly
Permanent
Show moreLast updated: 30+ days ago
Claims Representative - Major Loss

Claims Representative - Major Loss

Intact Financial CorporationMontréal, Quebec, CAN
CAD59800 yearly
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Show moreLast updated: 30+ days ago
Service Representative

Service Representative

International Financial GroupMontreal, Quebec
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Show moreLast updated: 30+ days ago
Liability Claim Professional

Liability Claim Professional

TravelersMontreal,QC
30+ days ago
Salary
CAD75900–CAD125300 yearly
Job type
  • Full-time
Job description

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Claim

Target Openings

What Is the Opportunity?

Investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims while engaging in indemnity & expense management. Promptly manage GL claims by completing essential functions including contact, investigation, damages development, evaluation, reserving, litigation management, and disposition. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners.

What Will You Do?

  • Directly handle assigned severe GL claims.
  • Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
  • Consult with Manager on use of Claim Coverage Counsel as needed.
  • Directly investigate each GL claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics.
  • Actively engage in the identification, selection and direction of appropriate internal and / or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
  • Verify the nature and extent of injury or damage by obtaining and reviewing appropriate records and damages documentation.
  • Maintain GL claim files and document claim file activities in accordance with established procedures. Utilize evaluation documentation tools in accordance with department guidelines.
  • Proactively review CFAs for adherence to quality standards and trend analysis.
  • Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure.
  • Establish and maintain proper indemnity and expense reserves.
  • Recommend appropriate cases for discussion at roundtable.
  • Attend and / or present at roundtables / authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
  • Actively and enthusiastically share experience and knowledge of creative resolution techniques to improve the claim results of others.
  • Apply the Company's claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics with or without assistance.
  • Develop and employ creative resolution strategies.
  • Responsible for prompt and proper disposition of all claims within delegated authority.
  • Negotiate disposition of GL claims with insureds and claimants or their legal representatives.
  • Recognize and implement alternate means of resolution.
  • Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
  • Apply litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
  • Track and control legal expenses to assure cost-effective resolution.
  • Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
  • Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
  • Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
  • Recognize cases, based on severity / complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis.
  • Appropriately deal with information that is considered personal and confidential.
  • Fulfill specific service commitments made to certain accounts, as outlined in Special.
  • Account Communication (SAC) instructions, and inquires from agents and brokers.
  • Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable laws.
  • Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
  • Share accountability with business partners to achieve and sustain quality results.
  • Evaluate all claims for recovery potential; directly handle recovery efforts and / or engage and direct Company resources for recovery efforts.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • University / College degree or equivalent in business experience preferred.
  • Advanced level knowledge and skill in claim and litigation.
  • Basic working level knowledge and skill in various business line products.
  • Strong negotiation and customer service skills.
  • Extensive claim and / or legal experience and thus the technical expertise to evaluate severe and complex claims.
  • Able to make independent decisions on most assigned cases without involvement of supervisor.
  • Openness to the ideas and expertise of others actively solicits input and shares ideas.
  • Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices.
  • Demonstrated coaching, influence and persuasion skills.
  • Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and
  • information to audiences with varying levels of expertise.
  • Can adapt to and support cultural change.
  • Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information.
  • In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job.
  • What is a Must Have?

  • Experience utilizing computer technology; such as Microsoft Office, e-mail, Web-enabled applications, and database software.
  • Ability to accurately compute a variety of numerical calculations required.
  • Licensing Required : In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial and Travelers requirements.
  • Must secure and maintain company credit card if required.
  • What Is in It for You?

  • Health Insurance :  Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
  • Retirement :  Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
  • Paid Time Off :  Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
  • Wellness Program :  The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement :  We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
  • Equal Employment Opportunity Statement

    Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.