Camera operator Jobs in Banff, AB
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Camera operator • banff ab
Last updated: 6 days ago
Join the team at Fairmont Banff Springs.Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, a...Show moreLast updated: 6 days ago
Front Office - Switchboard Operator
AccorFairmont Banff Springs, Banff, CanadaFull-time +1
- Oakville, ON (from $ 77,298 to $ 118,188 year)
- Carleton Place, ON (from $ 50,700 to $ 100,570 year)
- Portage la Prairie, MB (from $ 50,700 to $ 80,372 year)
- Quebec City, QC (from $ 58,459 to $ 79,142 year)
- Montreal, QC (from $ 50,700 to $ 79,107 year)
- East York, ON (from $ 57,525 to $ 78,837 year)
- North York, ON (from $ 58,500 to $ 78,819 year)
- Toronto, ON (from $ 50,700 to $ 78,245 year)
- Old toronto, ON (from $ 50,700 to $ 78,178 year)
- St. John's, NL (from $ 50,700 to $ 78,045 year)
Front Office - Switchboard Operator
AccorFairmont Banff Springs, Banff, Canada6 days ago
Job type
- Full-time
- Permanent
Job description
Company Description
Job Description
Qualifications
Additional Information
Company Description
Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.
Job Description
We are seeking for a dedicated and personable professional to join our team as a Switchboard Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency. If you excel in problem-solving, communication, and building relationships, this position offers an exciting opportunity to contribute to a premier guest experience. Join us and be part of a dynamic team committed to excellence in hospitality.
Starting Rate: $19.59 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.93.
Note: The official title for this position will be Royal Service Agent.
Job Duties Include:
- Proudly promote the hotel facilities, looking for opportunities to enhance and add a personalized experience
- Processing all external and internal calls by redirecting calls or directly assisting the caller.
- Taking ownership of the caller’s requests or complaints and ensuring follow-up according to the hotel’s standards.
- Maintaining knowledge and awareness of all departments within the hotel, in particular Housekeeping, Maintenance, Resort Activities, Guests Services and Food & Beverage.
- Maintaining accurate records of guest calls to maintain data integrity.
- Maintaining knowledge of the hotel’s emergency procedures and dispatching as required.
Qualifications
Your Skills & Qualifications:
- High School diploma
- Service focused personality is essential
- Prior experience working with Opera or a related system an asset
- Fluency in English; additional languages are a plus
Additional Information
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses