Role Responsibilities

The Teacher Registry Analyst will lead initiatives within the sector to improve operational efficiencies and statistical reporting through scheduled releases and projects,and will be a liaison with Service Alberta to ensure the solution adheres to policy and that system stakeholder requirements are met. The position ensures system changes are validated by working with Sector staff throughout the project lifecycle, including developing, maintaining, coordinating, and executing test plans to ensure appropriate test coverage is achieved prior to recommending User Acceptance Test signoff on deliverables.

We will offer you the opportunity to utilize and expand your skills. In this role, the Teacher Registry Business Analyst will be responsible for :

• Leading process and system change to meet Ministry requirements and to improve efficiencies, accuracy, reliability, serviceability, privacy, and security of stakeholder information.
• Analyzing current practices and processes for current and future projects to develop, enhance, and maintain Sector systems and processes, ensuring internal and external clients are working with secure, stable, and effective tools to complete operational activities.
• Providing expertise and support of ongoing Sector operations to ensure system availability and assisting staff in their ongoing work to efficiently carry out the duties of the Registrar. Providing timely second-level support to Sector staff for system errors and outages, escalating incidents to the Service Alberta service desk when necessary for resolution. Identifying areas of instability in system functionality as well as potential enhancements, prioritizing and drafting business cases for recommending system improvements.
• Providing expertise and support to Ministry and external users accessing the Registry System and Sector processes, ensuring effective service to stakeholders. Analyzing and performing maintenance on teacher data such as reconciling financial data, data cleansing and data correction. Working with System Excellence, Service Alberta (Corporate Data Warehouse and Business Intelligence) to ensure maximum value of a shared data collection solution is maintained