Business process analyst Jobs in Saint-Laurent, QC

Our team is looking for a dynamic IT Business Analyst to join a prominent leader in the Canadian insurance industry. In this role, you will act as the vital link between complex business requirements and technical execution. You will work within a forward-thinking environment, helping to modernize billing systems and enhance operational efficiency through innovative IT solutions. This position features a collaborative hybrid structure, allowing for both focused remote work and meaningful in-person teamwork.

Advantages
Hybrid Work Schedule: Benefit from a flexible routine with 2 days per week at the office to foster collaboration and team synergy.

Long-term Stability: A 12-month initial mandate with high potential for extension.

Innovative Culture: Work with modern Agile methodologies and industry-leading software packages.

Professional Growth: Opportunity to deepen your expertise in the specialized insurance-tech sector within a top-tier financial organization.

Responsibilities
Requirements Engineering: Lead and facilitate collaborative workshops to extract, define, and validate technical specifications.

Strategic Analysis: Conduct thorough impact assessments and effort estimations to propose and document robust IT solutions.

Agile Partnership: Support the Product Owner in managing and prioritizing the product backlog to ensure maximum value delivery.

Deliverable Creation: Craft clear, actionable "user stories" tailored for development and QA teams.

Quality Assurance: Actively participate in integrated testing phases alongside business stakeholders and IT specialists.

Knowledge Management: Build and safeguard high-quality functional documentation that remains accessible and accurate for all stakeholders.

Package Integration: Map existing software package functionalities to business needs to optimize system performance.

Qualifications
Bachelor’s degree in IT, Business, or a related field (or an equivalent blend of education and professional experience).

Minimum of 2+ years of experience in an IT Business Analyst role.

Proven track record working within Agile/Scrum environments.

Hands-on experience with Enterprise Software Packages (knowledge of Guidewire is considered a significant asset).

Technical proficiency in JIRA, Confluence, and BPMN mapping.

Strong background in the insurance or financial services industry.

Our client operates in Canada. The company takes all reasonable steps to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and its existing bilingual employees are unable to perform these duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written). In particular, this position will require the employee to interact with centralized internal departments (e.g., Operations / HR / Finance / Legal / Contracts / Sales) that support the organization in Canada and that do not speak French.

Summary
Location: Hybrid (2 days per week in office: Montreal, Quebec City, or Saint-Hyacinthe).

Duration: 12 Months (Starting June 1, 2026).

Type: IT Consulting Contract.

Level: Intermediate.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.