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Business development analyst Jobs in North York, ON
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Business Analyst
freelance.caToronto, CanadaBusiness Analyst
Modern CampusToronto, ON, CABusiness Development Representative
BasetwoToronto, ON, CABusiness Development Manager
American Income Life AO - Nasir ImodagbeToronto, ON, CA- Promoted
Manager Business Development
HRhelpdeskToronto, Ontario, CanadaBusiness Development Representative
WellnessLivingThornhill, Ontario, CanadaBusiness Development Associate
Scanning PensToronto, ON, CAAnalyst, Business Development, eCommerce
AppLovinToronto, ONBusiness Development Representative
AO Globe Life - Arjoon VohraToronto, ON, CABusiness Development Representative
PrimericaToronto, ON, CABusiness Development Trainee
Good2Great SolutionsVaughan, ON, CABusiness Development Specialist
The Education Equality InstituteToronto, Oslo, NO- Promoted
Business Analyst
Cleo ConsultingToronto, Ontario, Canada- Promoted
Business Development Coordinator
The Leadership AgencyToronto, Ontario, Canada- Promoted
Business Analyst
Randstad CanadaToronto, Ontario, CABusiness Development Manager
The Brand Power CompanyToronto, ON, CABusiness Development Representative
CityliticsToronto, ON, CABusiness Analyst, Talent Development Co-op
CIBCToronto, ON- Promoted
Manager Business Development
EBC Inc.Toronto, Ontario, CanadaBusiness Development Director
Knewsales GroupToronto, ON, CABusiness Analyst
freelance.caToronto, CanadaWe are hiring for the position of " ServiceNow Business Analyst" and are looking for talented individuals who are passionate about this field. If you have experience, we would love to hear from you. Job Title : ServiceNow Business Analyst Duration : Contract Location : Hybrid in Toronto, ON Job Description : Additional ServiceNow Certifications : ServiceNow Certified Application Developer or other relevant certifications. Industry Knowledge : Experience in [relevant industry, e.g., finance, healthcare, technology] and familiarity with industry-specific ServiceNow configurations or workflows. Process Improvement : Background in Six Sigma, Lean, or other process improvement methodologies. Agile Methodologies : Experience working within Agile or Scrum environments and familiarity with Jira or similar tools. Competencies : ServiceNow Essential Skills :
Requirements Gathering : Collaborate with business stakeholders and technical teams to gather, analyze, and document requirements for ServiceNow solutions across various modules, such as ITSM, ITOM, HRSD, and CSM.
Process Optimization : Identify opportunities to optimize business processes by leveraging the capabilities of the ServiceNow platform and recommend best practices for implementation.
Solution Design : Work with the ServiceNow development team to translate business requirements into functional specifications, ensuring solutions are scalable, maintainable, and aligned with best practices.
Workflow Development : Define and document workflows, data models, integrations, and configurations to support business needs and objectives.
Testing and Validation : Develop test plans, conduct functional and user acceptance testing, and ensure the successful implementation of ServiceNow modules and features.
Stakeholder Communication : Act as the primary liaison between business users, IT teams, and ServiceNow administrators, communicating project status, timelines, and expectations.
Training and Documentation : Provide end-user training, develop user guides, and maintain documentation to support ongoing ServiceNow platform use and adoption.
Incident and Problem Management : Assist with troubleshooting, incident resolution, and problem management for ServiceNow-related issues, working with IT teams to ensure timely support.
Change Management : Lead or support change management efforts to drive adoption and ensure a smooth transition to new ServiceNow features or modules.
Required Qualifications : Experience : 4-7 years of experience as a Business Analyst with a focus on ServiceNow (for mid-level roles).
7-10 years of experience as a Business Analyst with deep expertise in ServiceNow (for senior roles).
ServiceNow Expertise : Strong understanding of ServiceNow modules, including ITSM, ITOM, HRSD, CSM, or other applicable modules.
Analytical Skills : Proven ability to analyse business requirements, design effective solutions, and produce detailed documentation.
Technical Knowledge : Familiarity with ServiceNow scripting, data structures, and reporting functionalities is a plus.
Project Management : Experience managing multiple projects, meeting deadlines, and delivering solutions on time and within scope.
Communication Skills : Excellent written and verbal communication skills with the ability to engage and manage stakeholders effectively.
Certifications : ServiceNow Certified System Administrator or Certified Implementation Specialist is preferred. Keywords : Service Now Business Analyst