Talent.com
Business Analyst

Business Analyst

Cleo ConsultingToronto, Ontario, Canada
30+ days ago
Job description

Assignment : RQ08191 Business Analyst Senior

Job Title : Business Analyst Senior

Requisition (SS) : RQ08191

Start Date : End Date :

Client : Justice Technology Services

Office Location : Onsite / 595 Bay Street Toronto

Organization : Justice Technology Services

Ministry : Ministry of Solicitor General

Business Days : 124.00

Note : This position is currently listed as Onsite; however the Assignment under this request will provisionally be Hybrid working 7.25 hours per calendar day sometime between 8 : 00 AM and 5 : 00 PM (excluding breaks) Monday to Friday inclusive unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment you will be under the discretion of the Hiring Managers requirements for the Project you are assigned to.

MUST HAVES :

  • At least 5 years of experience of software quality assurance and testing experience in an Agile / SDLC environment

NICE TO HAVE :

  • Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
  • Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution

    • Description

    Scope

  • Provide technical expertise related to Microsoft Dynamics 365 / CRM solutions and system integration with other systems.
  • Verify configured workflows dashboards forms views to ensure in alignment and compliance of business requirements industry standard best practices
  • Participate in functional and technical design reviews perform integration / functional and system testing and verify test results.
  • Provide specific technical support and defect fixing during SIT / UAT / Regression Testing / Deployment preparations and support bug investigation & fix and document issue resolution.
  • Develop proper documentation for technical specification and various test result.
  • Integrate tests into the make / build process for continuous integration efficiency gains using frameworks such as Jenkins / Azure DevOps.
  • Assess and escalate critical and highimpact quality issues to the project manager.

    • Assignment Deliverables

  • Develop execute and document the testing artifacts and activities for Configuration and customization of the Dynamics 365 CE and F&O application
  • Support the functional requirements of the system as well as providing technical support troubleshooting and performance optimization
  • Develop the detailed testing approach methodologies and procedures for verifying that the system meets the functional and technical requirements including test scenarios test cases and acceptance criteria
  • Conduct user acceptance testing system integration testing performance testing system validation and verification.

    • A Note on the VOR Master Service Agreement :

  • The VOR Master Service Agreement which expires on April 5 2025 leaves some Contracts with funding unassigned for fiscal 202526. If the current statement of work expires on March 31 2025 the remaining funds can be used to exercise an option to extend the SOW beyond March 31 2025 based on business case approvals. Such extensions will be allowable only if the Master Service Agreement is extended beyond April 5 2025 and be upon the same terms conditions and covenants contained in the SOW.
  • The start date is subject to change based on security clearances and contract signing timelines.

    • Experience and Skillset Requirements

    Desired Skills and Experience

  • Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)
  • Solid understanding of QA concepts methodologies testing principles and processes in testing of ERP and CRM solution
  • Strong knowledge and experience of :
  • Use case generation automated and manual testing and bug lifecycle management
  • Bug tracking and test case management tools (JIRA Azure TFS)
  • API testing (JSON REST) using tools such as Postman and JMeter (performance testing and writing scripts)
  • CRM test automation and Dynamics 365 specifically
  • Experience / Knowledge about ERP implementation methodologies and strong analytical acumen.
  • Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills.
  • Strong communication skills to participate in team discussions ability to explain complex technical terms for a nontechnical audience make recommendations and document / explain work

    • Resumes Evaluation / Criteria :

    Criteria 1 : Technical Skills 50 Points

  • Demonstrated experience in implementing and integrating Microsoft Dynamics 365 / CRM solutions with other systems
  • Extensive experience in configuring workflows dashboards forms views and build standard or custom reports
  • Proven experience in testing external systems / components to integrate with D365CS.
  • Solid experience in developing proper documentation for source codes technical specification and unit test result
  • Acknowledged experiences in providing support and defect fixing during SIT / UAT / Regression Testing / Deployment preparations
  • Comprehensive experience in supporting incident investigation fix and documentation for issue resolution.
  • Proven experience in developing test case test scripts and automated testing scripts for functional QA system integration testing and user acceptance testing.
  • Strong automation testing or tooling experience using industry standard practices and kits.
  • Solid experience of use case generation automated & manual testing and bug lifecycle management.

    • Criteria 2 : Functional Knowledge 30 Points

  • Solid experience and indepth understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).
  • Demonstrated experience and proficient in the following technologies : Office 365 Power BI PowerApps Microsoft Azure Flow SQL AD
  • Indepth experience assisting with definition and functional design of conversions and interfaces and functional experience in leading technical team through Microsoft CRM API usage; integration development.
  • Recognized experience of Functional solution design and prototyping experience leading clients in requirements gathering and documentation (FDDs) and ERP rollout and change management

    • Criteria 3 : Interpersonal Skills 10 Points

  • Strong communication negotiation skills and ability to participate and lead discussions with business / senior leadership on making technical recommendations and document / explain work

    • Criteria 4 : Business Knowledge 10 Points

  • Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable Accounts Payable General Ledger)
  • Demonstrated experience with case management and workflowbased systems