Business continuity Jobs in Waterloo, ON

Senior Business Analyst

Date Posted : 06 / 18 / 2025

Req ID : 43682

Faculty / Division : VP - Division of University Advancement

Department : Advancement Services

Campus : St. George (Downtown Toronto)

Position Number : 00057948

Description : About us :

The Division of University Advancement (DUA) aims to sustain and enhance the University’s academic mission, leadership, and worldwide impact, by engaging alumni and private sector constituents meaningfully in the mission of the University, building mutually beneficial relationships of increasing value and satisfaction over time.

DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University’s visionfor growth and innovation. We are focused on growing fundraising efforts; enhancing the effectiveness and satisfaction of alumni engagement and programs; building advancement talent capacity within and across divisions and creating an organization and culture that fosters diversity and inclusiveness.

Your opportunity :

Reporting to the Director, Strategic Initiatives & Technical Solutions, the Senior Business Analyst will join a dynamic and innovative team focused on delivering technology solutions with comprehensive analysis in support of DUA’s information systems and program initiatives. The incumbent will engage with stakeholders to understand current business processes and identify optimal strategies for transitioning these processes, workflows, and data to existing or new systems as well as leading complex system integration projects.

As a core member of the DUA Advancement Services PMO, the Senior Business Analyst will plan, design, and assist in the development and procurement of IT systems, products, solutions, and services. The incumbent will support business decision-making by documenting requirements, analysing existing processes and technologies, conducting environment scans, advising on cost / impact, propose feasible enhancements and / or alternative solutions : assessing existing gaps in business processes and service delivery, and proposing enhancements and / or alternative solutions, and liaising with technical staff and a wide group of stakeholders to develop, implement and maintain IT solutions. The incumbent will be responsible for performing needs analysis, risk assessments and for defining and scoping project requirements.

With in-depth knowledge of information technology resources and services, the Senior Business Analyst will also act as conduit of communication connecting clients with most appropriate IT units and / or cross functional teams to achieve desired results. The incumbent will be responsible for providing orientation and training to end-users and technical staff for new and modified systems, coordinate the release of information related to new services and functionalities, and lead workshops, training sessions, and deliver presentations at professional conferences.

This Senior Business Analyst will collaborate closely with internal technology and business stakeholders to assess new products and project risks and recommend appropriate risk mitigation strategies. The incumbent will act as a subject matter expert for advising on adopting Information security controls arising out of the risk assessments performed across a wide range of technologies and ensuring such controls address the ever-evolving threat landscape impacting the usage of such technologies. For new services, the incumbent is responsible for completing service design documentation to ensure alignment, structural and procedural supports, and change management principles to ensure adoption.

The Senior Business Analyst will participate in establishing and strengthening best practices, templates, tools, and partnerships to expand and mature these capabilities for University Advancement and the Advancement Community. In so doing, the incumbent will research best practices within and outside the organization and establish benchmark data and use continuous process improvement disciplines to achieve results. The incumbent will champion project governance by ensuring projects go through all the required steps including client communication and signoff, are accurately and fully documented, and ultimately achieve the set-out business objectives.

Your responsibilities will include :

• Facilitating design meetings for new system processes
• Liaising with IT departments and clients regarding translation of business requirements into technical specifications
• Providing advice and data to support the development of business cases and analytics for departmental initiatives
• Advising clients and technical subject matter experts on best practice for documenting business requirements
• Analyzing and documenting business requirements
• Analyzing the security and integrity of highly complex system problems and / or implications of any new or changed procedure or technology
• Reconciling business requirements with information architecture needs for highly complex system integration
• Researching, analyzing and recommending potential changes to system features

Essential Qualifications :

Assets (Nonessential) :

To be successful in this role you will be :

Closing Date : 06 / 27 / 2025, 11 : 59PM ET

Employee Group : USW

Appointment Type : Budget - Continuing

Schedule : Full-Time

Pay Scale Group & Hiring Zone :

USW Pay Band 16 $101,539. with an annual step progression to a maximum of $129,851. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation / Pay Equity Maintenance Protocol.

Job Category : Administrative / Managerial

Recruiter : Fiona Chan

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http : / / uoft.me / UP .

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected] .

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