Business continuity Jobs in Calgary, AB

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Jobs by Category : Operations

Job Function : Planning and Analysis

Status : Full Time

Schedule : Regular

Description

Create awesome experiences for our customers.

Join our team and what we'll accomplish together

We are currently seeking a detail-oriented and results-driven Business Consultant to support our Technician Field teams' performance through strategic incentives management and performance optimization. This is an exciting opportunity to be part of a transformational team that leverages business and financial acumen to drive tangible outcomes while delivering exceptional customer experiences.

As the successful candidate, you'll partner closely with field teams, leaders, sales support, and channel marketing to enhance sales performance and productivity through data-driven insights, incentive program execution, and performance management strategies.

What you’ll do

Incentives Management & Performance Consulting :

You will analyze channel performance metrics and financial data to identify opportunities, forecast trends, and develop both short-term and long-term tactics to achieve TELUS acquisition goals. Your business acumen and attention to detail will be critical as you :

• Design and execute incentive programs and performance management tools that enable field managers to effectively coach and develop their teams
• Conduct detailed financial analysis and forecasting of sales performance, incentive payouts, and ROI on performance initiatives
• Analyze granular sales and order data by technician, team, and region to identify performance outliers and trends requiring intervention
• Leverage industry best practices and cross-channel learnings to optimize incentive structures and performance frameworks
• Facilitate regular feedback sessions with key stakeholders to gather qualitative insights on program effectiveness and operational challenges
• Develop segmented enablement strategies tailored to different performance cohorts based on data analysis
• Provide business intelligence and channel feedback to Marketing, Product & Services, and Operations stakeholders to inform strategic decision-making
• Monitor budget allocation and financial performance of incentive programs to ensure cost-effectiveness and business impact

Qualifications

What you bring

Great-to-haves

Salary Range : $87,000-$131,000

Performance Bonus or Sales Incentive Plan : 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as :

Job Type : A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Operations

We’re the ones that design, build, repair and maintain the billions of dollars’ worth of the infrastructure that keeps more than 15.2 million Canadians connected.

We are honoured to be recognized

1.4M

Days volunteered in our communities.

70%

Team members that work at home or are mobile.

15.2

Million customers that TELUS is serving across Canada.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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