Agent Jobs in Nanaimo, BC
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Agent • nanaimo bc
Customer Service Agent
Top Level PromotionsNanaimo, BC, cafront desk agent
EightSix NetworkBCFront Desk Agent
Coast HotelsNanaimo, BC, CA- Promoted
Part-Time Focus Group Participant - No Experience Required
ApexFocusGroupNanaimo, BC, CanadaRemote Signing Agent - Province of British Columbia (various locations available)
FCTCAN, British Columbia, RemoteWork-at-Home Data Analysis Technician
FocusGroupPanelCedar, British Columbia, CanadaLeasing Agent, Nanaimo
Realstar ManagementBC, CanadaFreelance DevSecOps Engineer - Cybersecurity & Automation
MindriftBC, CAAccount Specialist, Early Stage Collections (Remote / Hybrid)
BMOREMOTE / TELETRAVAIL, BC, CANFrench Canadian Speaking Service Desk Agent
UnisysRemote, BC Canadacommissioning agent
Inland Technical ServicesBC, CACustomer Service Agent
SPI Health and SafetyBC, CanadaAutoplan Agent – Full-Time or Part-Time
Sussex InsuranceNanaimo, CACustomer Service Agent
Executive AviationNanaimo, BC, CanadaSurface Land Agent
Scott Land LtdBritish ColumbiaTemporary Hurricane Contact Center Agent
MCI, LCBC, CAReal Estate Sales Representative
Royal LePage Real EstateNanaimo, British Columbia, Canada- Promoted
Freight Broker (Operating) Agent
Challenger Motor FreightBritish Columbia, CACredentialed Seasonal Tax Professional
CB CanadaNanaimo, British Columbia, CanadaCustomer Service Agent
Top Level PromotionsNanaimo, BC, ca- Part-time
- Quick Apply
Job Description
Job Title : Customer Service Agent
Department : Customer Service
Reports To : Customer Service Manager
Job Type : Part-Time
Compensation : $21.00 per hour
Job Overview :
We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.
Key Responsibilities :
- Customer Assistance : Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.
- Problem Resolution : Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.
- Product Expertise : Learn and maintain in-depth knowledge of our products / services to support customers with their needs.
- Order Support : Assist with processing orders, tracking statuses, and managing returns or exchanges.
- Record Keeping : Maintain accurate logs of all customer interactions, issues, and resolutions.
- Team Collaboration : Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.
- Customer Feedback : Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.
- Retention Efforts : Build strong, lasting relationships with customers through proactive support and engagement.
Qualifications :
Skills :
What We Offer :
How to Apply :
Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.