Talent.com
Credentialed Seasonal Tax Professional
Credentialed Seasonal Tax ProfessionalCB Canada • Nanaimo, British Columbia, Canada
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB Canada • Nanaimo, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

If you are a highly motivated individual with an active unrestricted credential (CPA / EA / Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Job Requirements : What you'll bring

  • Must possess active unrestricted credential : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess or be able to obtain any related State licenses, certificates, permits or bonds
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients / customers, using commercial tax preparation software
  • Working knowledge of Circular 230
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated hardwired internet connection
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, research skills and determination
  • Bilingual (English / Spanish) communication skills (written & spoken) a plus

How you will lead

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product / software inquiries, and 3) Tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions
  • Create a job alert for this search

    Credentialed Seasonal Tax Professional • Nanaimo, British Columbia, Canada

    Similar jobs
    Summer Route Sales Rep : Snacks on the Go + $1.5k Bonus

    Summer Route Sales Rep : Snacks on the Go + $1.5k Bonus

    PepsiCo • Nanaimo
    Full-time
    A leading snack food company is seeking a Summer Route Sales Representative in Nanaimo, Canada.This role involves selling and delivering products to retailers, with responsibilities in merchandisin...Show more
    Last updated: 24 days ago • Promoted
    Spanish Private Tutoring Jobs Nanaimo

    Spanish Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Cannabis Regulatory Affairs Specialist — Hybrid

    Cannabis Regulatory Affairs Specialist — Hybrid

    Tilray • Nanaimo, London, Fenwick, Leamington
    Full-time
    A leading consumer packaged goods company in Canada is looking for a Regulatory Affairs Specialist to support cannabis operations. The role involves preparing regulatory submissions and maintaining ...Show more
    Last updated: 9 days ago • Promoted
    Seasonal Tire & Auto Store Operations — Grow Your Career

    Seasonal Tire & Auto Store Operations — Grow Your Career

    Kal Tire • Nanaimo
    Full-time +3
    Spring Season Store Operations Job Opportunities.Multiple Kal Tire locations across Canada.Your career journey could start—or grow—here. At Kal Tire, we’re gearing up for another busy season—and we’...Show more
    Last updated: 9 days ago • Promoted
    Accountant - In-house

    Accountant - In-house

    Chartered Professional Accountants of British Columbia • Nanaimo
    Full-time
    Our in-house accountant is retiring and we are looking for their replacement.Yellow Point Lodge has been in operation since 1939 and is in the process of transitioning management to the third gener...Show more
    Last updated: 7 days ago • Promoted
    Customer Service Agent - 50k-60k / Year - Remote

    Customer Service Agent - 50k-60k / Year - Remote

    Spade Recruiting • Lantzville, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 15 days ago • Promoted
    Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

    Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

    ApexFocusGroup • Lantzville, British Columbia, Canada
    Remote
    Full-time +2
    We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis...Show more
    Last updated: 30+ days ago • Promoted
    Earn money testing apps - Remote

    Earn money testing apps - Remote

    Almedia • Cowichan Valley G, British Columbia, Canada
    Remote
    Full-time
    Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys. Since our launch 5 years ago, ...Show more
    Last updated: 30+ days ago • Promoted
    Summer Route Sales Rep – Snack Brand with $1.5k Bonus

    Summer Route Sales Rep – Snack Brand with $1.5k Bonus

    PepsiCo Deutschland GmbH • Nanaimo
    Full-time
    A leading snack food company is seeking a Summer Route Sales Representative in Nanaimo.This role involves selling and delivering products to retail customers, merchandising, and driving a sales tru...Show more
    Last updated: 24 days ago • Promoted
    Residential Water Treatment Specialist - Company Vehicle

    Residential Water Treatment Specialist - Company Vehicle

    Culligan International • Nanaimo
    Full-time
    A water treatment company is seeking a sales representative in Nanaimo to sell water treatment applications.This role involves executing sales presentations and generating new customer leads in the...Show more
    Last updated: 22 days ago • Promoted
    Sales Pro — Uncapped Commission & Flexible Schedule

    Sales Pro — Uncapped Commission & Flexible Schedule

    Intello Technologies Inc. • Nanaimo
    Full-time
    A leading technology firm in Nanaimo is looking for Team Members to deliver exceptional customer experiences through technology. You will engage with customers both in-store and online, contribute t...Show more
    Last updated: 24 days ago • Promoted
    Insurance Advisor - 12-Month Contract, Nanaimo (Part-Time)

    Insurance Advisor - 12-Month Contract, Nanaimo (Part-Time)

    Western Financial Group • Lantzville
    Part-time +1
    A financial services company in Nanaimo, BC, is seeking an Insurance Advisor to meet sales targets through quotes and referrals. You will be responsible for building lasting customer relationships b...Show more
    Last updated: 19 days ago • Promoted
    Finance Private Tutoring Jobs Nanaimo

    Finance Private Tutoring Jobs Nanaimo

    Superprof • Nanaimo, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Water Solutions Consultant | Residential Sales | Vehicle

    Water Solutions Consultant | Residential Sales | Vehicle

    Culligan of Canada • Nanaimo
    Full-time
    A leading water treatment company in Nanaimo seeks a sales representative to sell water treatment applications to residential customers. You will engage in lead generation and maintain strong custom...Show more
    Last updated: 19 days ago • Promoted
    Manager Assurance & Accounting, Indigenous Services

    Manager Assurance & Accounting, Indigenous Services

    MNP • Nanaimo
    Full-time
    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams.Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impac...Show more
    Last updated: 24 days ago • Promoted
    Seasonal Beauty Brand Ambassador — Flexible Schedule

    Seasonal Beauty Brand Ambassador — Flexible Schedule

    Lush Fresh Handmade Cosmetics North America • Nanaimo
    Full-time
    A leading cosmetics retailer in Nanaimo, Canada, is seeking a Seasonal Ambassador to provide exceptional customer service and product knowledge. Responsibilities include driving sales, educating cus...Show more
    Last updated: 24 days ago • Promoted
    Sales Representative - 60k / Year - Remote

    Sales Representative - 60k / Year - Remote

    Spade Recruiting • Lantzville, British Columbia
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 15 days ago • Promoted
    Customer Experience Associate - Flexible Schedule & Growth

    Customer Experience Associate - Flexible Schedule & Growth

    Scotiabank • Nanaimo
    Full-time
    A leading bank in the Americas is seeking a Customer Experience Associate in Nanaimo.This role involves building strong customer relationships, providing exceptional service, and assisting with tec...Show more
    Last updated: 7 days ago • Promoted