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Advocate Jobs in North York, ON

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Advocate • north york on

Last updated: 5 days ago

Senior Customer Advocate (Social Media)

BoldrToronto, ON, CA
CA$38,400.00 yearly
Full-time
Quick Apply

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni... Show more

Chief Executive Officer (CEO)

ConfidentialMarkham, Ontario, CA
Full-time

Chief Executive Officer (CEO) About the Company Pioneering reforestation company using drone technology to restore global forest ecosystems Industry Environmental Services Type Privately Held ... Show more

 • Promoted

Client Advocacy Operations

Randstad CanadaToronto, Ontario, CA
CA$31.70 hourly
Full-time +1
Quick Apply

The Client Advocacy Operations role supports the Client Advocacy team by executing high-volume, operational work across sales references that support accelerating sales cycles, AI-assisted advocacy... Show more

User Experience(UX) Designer

Astra North Infoteck Inc.Toronto, ON, ca
Full-time
Quick Apply

Hybrid, 2 days per week onsite preferred .Digital : User Experience Design (UXD)/ Visual Design.Leverage emerging AI tools and technologies to enhance design workflows, accelerate ideation, im... Show more

Payroll Team Lead

Hydro One Networks IncToronto, ON, CA
Full-time

Support the day-to-day operations of the Payroll team by assigning work to payroll specialists and payroll clerk, handling administrative information/requests, responding to complex inquiries by pe... Show more

Freelance ASL Interpreter

One World Global ServicesToronto, ON, CA
Full-time
Quick Apply

Language: American Sign Language (ASL) Interpreter We are currently looking for an ASL interpreter.An ASL interpreter will provide sign language interpretation services in a variety of settings, in... Show more

Customer Success Manager

Mortgage AutomatorToronto, ON, CA
CA$100,000.00 yearly
Full-time
Quick Apply

Serve as the primary point of contact for an assigned portfolio of clients, building trusted, long-term relationships grounded in consistent communication and follow-through.Guide new clients throu... Show more

Software Engineer, Full Stack

BasetwoToronto, ON, CA
Remote
Full-time
Quick Apply

Basetwo provides manufacturing engineers with a low code AI platform that helps them troubleshoot and optimize their production processes to increase efficiency and reduce waste.Manufacturing engin... Show more

Associate Director - Lead Software Developer

Royal Bank of Canada>TORONTO, Canada
Full-time

The primary purpose of this role is to be a Associate Director - Lead Software Developer for the FX Cash Trade Processing team within Quantitative and Technology Services (QTS).The FX Cash Trade Pr... Show more

Associate Solutions Architect, CSC Canada

Amazon Web Services Canada, Inc.Toronto, Ontario, CAN
Full-time

Do you want to help us build new things and evangelize use of AWS with customers? As an Associate Solutions Architect you will partner across AWS to help customers craft highly scalable, flexible a... Show more

Analytics Consultant, Sales Intelligence, Tech, & Enablement (SITE), Amazon Ads

Amazon Advertising Canada Inc.Toronto, Ontario, CAN
Full-time

Amazon Ads is the digital advertising arm of Amazon and one of our fastest growing businesses.We operate at the intersection of commerce, entertainment and advertising, offering unique advertising ... Show more

Greater Toronto Region - Leadership Networking Event

0000050007 Royal Bank of CanadaTORONTO, Ontario, Canada
Full-time

We are hiring Branch Managers and Assistant Branch Managers for various locations throughout the Greater Toronto Region.This application is to express your interest in attending our Leadership Netw... Show more

Senior FullStack (Python) Developer - Full time

CorGTAToronto, Ontario, Canada
CA$150,000.00 yearly
Full-time

Role:  Senior FullStack (Python) Developer .Rates: $150k - $180k per year .We have a great new opportunity to support one of our online marketplace clients in a full-time capacity!.Please see below... Show more

Personal Lines Account Manager

Hello World RecruitmentToronto, ON, CA
CA$50,000.00 yearly
Full-time

Personal Lines Account Manager.In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs.You will be a key point of contact, ensuring client rete... Show more

Senior Manager, Health & Safety

Change ConnectToronto, ON, CA
Full-time
Quick Apply

Our client is not looking for another consultant.They are looking for the person who defines what the organization stands for.This is a founding-level role for someone who has built their career ar... Show more

Payroll Specialist

Knit PeopleToronto, Ontario, Canada
Full-time

Knit People is a cutting-edge online payroll, HR, and health benefits service designed to support small to medium businesses and entrepreneurs.We streamline administrative tasks, so our clients can... Show more

Personal Support Worker (PSW) - New Grads Welcome

Integracare Inc.North York, ON, CA
CA$22.00 hourly
Part-time
Quick Apply

Integracare are actively looking for Personal Support Workers!.About Integracare: Integracare is committed to providing the highest quality at-home senior care which fosters client’s independ... Show more

ECommerce Brand Advocate Analyst

The Home Depot CanadaToronto, ON, CA
Full-time

At The Home Depot Canada, we want you to feel valued and supported.The pay range you see represents base salary only.In addition, your total rewards may include: semi-annual bonuses tied to busines... Show more

Lead iOS Developer

hireVouchToronto, Ontario, USA
Full-time

You will learn and adopt best practices like writing clean and reusable code using practices like TDD, mobile architecture patterns, design, and pair programming.You will use and advocate for conti... Show more

American Sign Language (ASL) Freelancer Interpreter

ContactLink SolutionsToronto, ON, CA
Full-time
Quick Apply

American Sign Language (ASL) - US-Based Interpreter Language: American Sign Language (ASL) We are currently looking for ASL interpreter.An ASL interpreter will provides sign language interpret... Show more

People also ask
Senior Customer Advocate (Social Media)

Senior Customer Advocate (Social Media)

BoldrToronto, ON, CA
15 days ago
Salary
CA$38,400.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we’ll always find EMPATHY

WHAT IS YOUR ROLE

As a Senior Customer Advocate with a social media focus, you will be responsible for managing and responding to customer inquiries and feedback across various social media platforms. You will play a vital role in enhancing our brand's online presence and ensuring that customers receive timely and personalized support.

WHY DO WE WANT YOU

We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

WHAT WILL YOU DO

  • Social Media Management:
    • Monitor and actively engage with customer inquiries and comments on Tractive's social media channels, including but not limited to Facebook, Twitter, Instagram, and YouTube.
    • Respond to customer inquiries promptly, providing accurate information and resolutions.

  • Customer Engagement:
    • Build and maintain positive relationships with customers through social media interactions.
    • Acknowledge and appreciate positive customer feedback and address concerns with empathy and professionalism.

  • Issue Resolution:
    • Investigate and resolve customer issues and complaints via social media, ensuring customer satisfaction.
    • Collaborate with Tier 1 and Tier 2 support teams when necessary to resolve complex issues.

  • Content Sharing:
    • Share relevant content, updates, and announcements on social media platforms to engage and inform our customer base.

  • Feedback Loop:
    • Compile and report customer feedback, trends, and insights from social media to the relevant teams within the organization.
    • Advocate for improvements in our products and services based on social media feedback.

  • Social Media Guidelines:
    • Adhere to company guidelines and policies when representing Tractive on social media platforms.
    • Maintain a consistent and professional brand voice.

Requirements

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

  • Curious and authentic, just like us! #beboldr
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction

YOU HAVE…

  • Bachelor's degree in marketing or any field related.
  • Minimum of 2-3 years of experience in customer support, with a focus on social media management.
  • Strong understanding of various social media platforms and their best practices.
  • Previous experience with social media support tools is preferred.
  • Excellent written communication skills, with the ability to craft engaging and concise responses.
  • Empathetic and customer-centric mindset, with the ability to resolve issues effectively.
  • Familiarity with pet-related products or services is a plus.
  • Ability to work in a fast-paced and dynamic environment.
  • Passion for pets and an understanding of their needs.

Benefits

Salary Range: CAD $38,400- $48,000 annually