Brandt is currently seeking a dual-role Office Administrator and Service Writer in our Hearst Construction & Forestry location.
Primary responsibilities include : general office duties, switchboa...Show moreLast updated: 30+ days ago
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Brandt is currently seeking a dual-role Office Administrator and Service Writer in our Hearst Construction & Forestry location. Primary responsibilities include : general office duties, switchboard, typing, and filing, along with assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation.
Duties and Responsibilities
The work requires specialized and comprehensive knowledge of administrative work methods, procedures, approaches, and operations.
Opens work orders as directed by the Service Manager / Shop Foreman and maintains control until they are closed and invoiced
2+ years of office administration experience is preferred
General understanding of mechanical / technical terms is preferred
Updates customer profiles using equipment, hours, or other information from the customer's work orders
Demonstrated proficiency with all Microsoft Office programs is essential
Team player with good intuition and a strong sense of urgency about solving problems and getting work completed
Adaptable and organized in a fast-paced office
Punctual with exceptional customer service and prioritization skills
May process warranty and / or product improvement claims including the computation of charges, submission and follow-up
Strong business English skills for creating correspondence, presentations, documents and reports
#LI-onsite
Required Skills
Knowledge of office procedures
General understanding of mechanical / technical terms is preferred
Basic knowledge of accounting practices
Required Experience
Two year Diploma or University Degree, or equivalent experience, is preferred
Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions
High School Diploma or equivalent experience
Knowledge of office procedures
General understanding of mechanical / technical terms is preferred