If you are seeking a job where you have important responsibilities, this one is for you! As a Control Room Site Supervisor, oversee and direct daily activities, ensuring smooth and efficient operations!
We provide people with growth opportunities. We are currently looking for full time employees!
What's in it for you?
Starting wage $35.00 an hour
Comprehensive health benefits after 90 days
Career path planning and advancement opportunities
Paid on-the-job training
Ongoing training available
What does a Control Room Site Supervisor in Calgary do?
Lead and supervise daily operations, ensuring adherence to established processes and procedures.
Develop, review, and update SOPs, SLAs, and response protocols to enhance operational efficiency and ensure alignment with organizational goals.
Implement and maintain new technologies and systems, including PISM, call management tools, and emergency notification systems, to enhance operational capabilities.
Act as a key point of contact for operational issues, escalating concerns to higher management when necessary.
Monitor team performance and provide ongoing feedback to drive improvements and maintain high-quality service.
Provide leadership and guidance in crisis management or emergency response situations.
Be a liaison between the client, tenants and employees
Facilitate safety meetings
Generate attendance reports in the event of an emergency condition
Qualifications to become a Control Room Site Supervisor :
Valid Alberta Security License
Be eligible to work in Canada full time
Experience developing, updating, and maintaining SOPs, SLAs, and response procedures.
Excellent communication and interpersonal skills, with the ability to mentor and motivate team members.
Strong knowledge of implementing and managing technologies such as PISM, call management systems, and emergency notification tools.
Strong problem-solving skills and the ability to make quick decisions in high-pressure situations.
Experience with monitoring and operation of video and surveillance systems
Available to work day shifts, with occasional flexibility for mentoring and supporting other shifts as required.
Minimum 1 year Control room / Dispatcher experience