Personal Care Specialist (12 Month Contract)

Innomar Strategies
British Columbia, BC
16 $ / heure (estimé)
Télétravail
Temps plein
Temporaire

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Primary Duties and Responsibilities :

  • Key point of contact for patients
  • Contact patients to gather information and educate patients on program services
  • Be a reimbursement expert in his / her assigned caseload territory
  • Educates the patient on program services, including but not limited to injection training, pharmacy options, and reimbursement support
  • Ensure coordination of patient services in a timely manner resulting in a rapid and continuous access to therapy
  • Works collaboratively with other team members in various roles to coordinate the patient journey and ensure patient onboarding
  • Manage all aspects of coverage to maximize and maintain prescription drug coverage
  • Regularly interacts with insurance companies, pharmacies, and other healthcare professionals to provide optimal reimbursement support
  • Coordination of prescriptions (initial and renewal)
  • Adverse Event reporting
  • Ad hoc duties as assigned

Experience and Educational Requirements :

Requirements :

  • Bilingualism (English / French) is an asset (requirement for province of Quebec)
  • Experience in a customer service setting

Assets :

  • Post-secondary education certificate, diploma, or degree an asset
  • Experience in public or private third party reimbursement arena, call center setting or pharmaceutical industry in sales, managed care, clinical support, or related experience an asset
  • Experience in a Customer Service setting
  • Comprehension of medical information
  • Knowledge of public, private and federal reimbursement an asset
  • Previous work using a CRM system an asset
  • Project management skills
  • Knowledge of SalesForce.com an asset
  • Previous work in health insurance experience an asset
  • Previous work in pharmacy an asset

Minimum Skills, Knowledge and Ability Requirements :

  • Exceptional customer service skills and phone etiquette
  • Detail and result oriented
  • Strong analytical and organizational skills
  • Excellent time management skills & sense of urgency
  • Ability to collaborate effectively with program associates
  • Ability to work autonomously in a remote setting
  • Ability to manage multiple tasks and priorities at once
  • Ability to communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces.
  • Strong computer skills and knowledge of Microsoft Office
  • Ability to adapt to change and ambiguity
  • Adhere to Performance Standards and Procedures required by the program

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Il y a plus de 30 jours
Emplois reliés
Innomar Strategies
British Columbia, BC
Télétravail

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Regularly interacts with insurance companies, pharmacies, and other ...

Sinclair Dental Ottawa
North Vancouver, Colombie-Britannique

Graphic Designer (Full-Time, 12-Month Contract). ...

BGIS
Canada

The contract is anticipated to last 12-months with a possibility of extension. We are looking to have a Data Integrity Governance Coordinator join our team on contract. Ability to create accurate maintenance schedules based on contract requirements. ...

Westport Fuel Systems Inc
Vancouver, Colombie-Britannique

The Junior Accountant will support the Finance team with month-end close processes, including journal entries, preparing monthly management analysis, reconciliations, expense reports, and updating schedules and lead sheets. Prepare journal entries for both day-to-day and month-end banking transactio...

TELUS
Vancouver, Colombie-Britannique

Prepare monthly reports, variance analysis, and presentations for various stakeholders, including senior management related to the business teams under your responsibility. Responsible for updating and managing the macro-driven monthly results and forecasting file. ...

Rogers Communications
Squamish, Colombie-Britannique

Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, y...

Visier, Inc
Vancouver, Colombie-Britannique

The base pay range for this position in Canada is $95,000-$125,000 / year + Bonus. ...

Deloitte
Vancouver, Colombie-Britannique

If so, you should consider a challenging and dynamic career as a Proposal Writer with our Value & Sales Excellence (VSE) team!. Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness...

JDRF Canada
Remote, CA
Télétravail

We want employees to grow within their roles and have a career at Breakthrough T1D, so we practice Career Development Planning and have a budget for paid development opportunities for each employee. Maintain accurate, professional and current records on corporate prospects, sponsors and supporters t...

Scotiabank
Kelowna, Colombie-Britannique

You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, yo...