Ability Resource Association - Services Director

Ability Resource Association (known as Ability), in Lethbridge, Alberta, is a charitable non-profit organization that has been supporting the success of people with disabilities since 1953.

This service organization is a unique combination of community disability services and social enterprise business operations, with a focus on teamwork, meaningful opportunities, and collective impact.

This senior management position is part of a management team that oversees Community Disability Services and Human Resource Management functions of related staffing teams.

Ability Resource Association experiences high staff retention rates, provides high-quality client services, and has a strong health & safety program.

This position reports to the Executive Director. Please visit for more information about Ability Resource Association.

Candidates will be screened and interviewed on-going until a suitable candidate is found. Please apply as soon as possible if interested and qualified.

Only applicants offered an interview will be contacted.

Job Responsibilities will include :

Overseeing and managing of services for people with disabilities

Supporting the future vision of service development and delivery

Supervision and support of direct reports

Developing and administering policies and procedures

Ensuring organization’s practices comply with policies, contracts, and legislation

Supporting the organization’s supervisory staff in hiring, onboarding, and performance management practices

Coordinating and supporting employees to access training and professional development opportunities

Building employee morale and promote a positive workplace culture

Networking and professional representation of the organization

Developing internal and external communications

Using data management systems to track and report information

Ongoing professional development in Community Disability Services and Human Resource Management

Requirements

Minimum Qualifications and Attributes :

Bachelor’s or Master’s Degree related to Human Services

Minimum 5 years’ experience in a supervisory role providing employee performance management

Value, respect and support the rights of people of all abilities

Commitment to diversity, equity, and inclusion principles

Strong computer skills in Microsoft Office, proficient in Word, Excel and Microsoft 365 applications

Strong verbal and written communication skills

Strong interpersonal relations and conflict resolution skills

Strong attention to detail and accuracy in documentation

Use of vehicle for work required (multiple worksites in Lethbridge)

Current Police Information Check with Vulnerable Sector Check, required upon hire

Bonus Qualifications, Experience, Skills :

Supervisory and Leadership education and / or training certificates

Experience working with Government of Alberta human services funding sources / contracts

Human Resource Management training and experience

Benefits

The Services Director position will offer you :

Fulltime permanent position, Monday Friday, daytime hours with occasional overtime and flexibility required

Competitive senior management salary, commensurate with qualifications and experience

Group health & dental benefit plan, including Employee and Family Assistance Program

Life and Disability Insurance

RRSP program

13 statutory holidays per year, 3 weeks’ vacation per year starting, flex days, paid wellness and sick time

Values-driven organizational culture, supporting the success of people with disabilities

Work-life balance

Company cell phone

Business casual dress