Assistant Manager (Metrotown)

The ideal candidate possesses a passion for the fashion industry while driving business with an entrepreneurial mindset and you will be responsible for :

Sales Generation

Meet minimum sales requirements based on store volume (corporate goal)

Provide exceptional client experience by executing OAK+FORT Sales Culture

Build and manage client relationships through client database recording

Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise

Provide industry knowledge through awareness of products and prices in the market

Drive sales through OAK+FORT eCommerce purchases and social media platforms

Maximize sales during special events and customer services

Ensure store team processes cash desk operations with engagement, efficiency, and accuracy

Respond and appropriately resolve customer complaints and service opportunities

Staff Development

Source and hire top candidates to build a high performing team

Build our team by welcoming and onboarding new employees

Build and maintain relationships with store team, peers, and relevant partners

Train and develop high performing staff to maximize productivity

Provide timely feedback and active informal training to staff

Inspire and motivate team through demonstrating leadership qualities

Ensure staff are adhering to OAK+FORT Sales Culture and service expectations

Initiate and communicate team objectives and updates with Management team and corporate partners

Partner with District Manager to evaluate and dismiss underperforming staff

Support internal growth through promoting high performing staff

Host staff meetings as necessary and participate in monthly Manager’s meetings

Store Functionality

Participate in training and execution of floor management

Ensure the right quantity of stock is in the right place at the right time

Maintain proper presentation of merchandise in accordance to corporate directives

Oversee stock room set-up and organization

Ensure Stock Team ships and receives merchandise with accuracy and efficiency

Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience

Adhere to loss prevention policies to prevent external and internal theft

Create weekly schedules to maximize sales, eliminate wastage, and ensure the right quality and calibre of staff are working

The ideal candidate will have the ability to :

Influence and support others through building presence

Communicate effectively both verbally and in writing

Manage time and priorities effectively

Build constructive and effective relationships with the store team

Present ideas and recommendations in a professional, organized and logical manner

BENEFITS

Why Oak?

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!

Oak+Fort is a woman founded and led business. We are brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!

Why you’ll love it here :

A generous employee discount, starting day 1!

Opportunities for growth and development, we’re 35+ stores and growing!

Company wide socials, get ready to laugh!

Our Application Process :

Once you’ve applied here’s what to expect :

Our retail team goes through each application, there’s no AI behind it!

If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team

As a final step, we’ll request references before moving to final offer

Who are we : ABOVE + BEYOND

ABOVE + BEYOND

We strive for something greater than ourselves

SELF STARTER

Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement

UNIQUELY YOU

We practice acceptance through open-mindedness and personal responsibility

CHANGE DRIVER

We embrace change and never fear what’s next

PEOPLE POWERED

At the core of our brand we are powered by each other

Have a passion for fashion? We’re looking for world-class talent to join our exceptional teams across our multiple departments! Unleash your potential and join our diverse team today!

Salary Range : $21.00 - $25.00 CAD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.

We will meet minimum wage or minimum of the pay range (whichever is higher) based on provincial or federal requirements.