Revenue Services Manager

About the City of Welland

At the City of Welland, we're continuously rewriting our story. Not because we don't know where we're going, but because we are constantly reaching for new heights, engaging in new approaches, and pursuing what many believe to be unattainable or too ambitious.

We're not satisfied with the status quo, and we're certainly not satisfied with doing things a certain way simply because that's how they were done in the past.

We expect our population to increase to over 80,000 in the next 20 years, and serving a diverse, growing community requires strategic thinkers, norm breakers, and passionate civil servants.

In Niagara, Welland's growth leads every other municipality, and the City is becoming the region's heartbeat.

So, we invite you to author your chapter and contribute to the overall body of work the City of Welland is creating. At the City of Welland, your ideas are nurtured, your input is invited, a healthy work-life balance is available, and most importantly, your voice will make a difference.

About the Position

Under the direction of the City Treasurer, the Revenue Services Manager is responsible for the activities and functions of the Taxation and Water / Wastewater revenues of the municipality.

This position is also responsible for the annual Rate Support budget, policy development, report writing, management of the City’s assessment base, and controlling all billings for the Financial Services Department.

Duties & Responsibilities

The duties listed are not meant to provide a description of each and every job performed but only those which represent the core functions of the job.

• Develop, implement, and maintain the appropriate controls to ensure the timely and accurate calculation, preparation, delivery, and collection of all municipal revenues.
• Responsible for the preparation, monitoring, and variance analysis of Operating and Rate supported budgets.
• Forecast and provide critical corporate financial estimates on tax related items such as assessment growth, supplementary revenue, payments-in-lieu, assessment appeals, rebates, and tax write offs for the corporate budget.
• Oversee the City’s Tax Increment Growth (TIG) Program.
• Oversee the development of tax policies, reports and by-laws for submission to Council and to ensure compliance with all provincial legislation relating to property taxes.
• Monitor division budget and corporate general revenues and expenditures through monthly variance reporting and initiate action where required.
• Responsible for co-coordinating with the Regional Municipality of Niagara and Ontario Property Tax Analysis (OPTA) to ensure all legislated requirements mandated by the province are administered through the tax billings and collections.
• Maintain Local Improvement Charges for tax billing purposes; maintain administrative and financial services to Business Improvement Areas (B.

I.A.) through calculation and preparation of charges through tax billings.

• Maintain a thorough knowledge of applicable sections of the Ontario Municipal Act, Assessment Act, Education Act, and related Regulations.
• Responsible for processing all payments to Local School Boards as mandated by the Education Act.
• Oversee the Payment-in-Lieu accounts including billing, balancing, and accounting in the general ledger.
• Responsible for providing advice and assistance with respect to complex tax policy matters relating to Provincial Legislation.
• Manage and control the billing of interim, final, and supplementary taxes and confirm the clawback / capping adjustments.
• Oversee the collection of all tax arrears in accordance with the City’s collection policies and procedures as well as overseeing all tax adjustments for write-off or reduction of taxes, vacancy rebates, charity rebates, Assessment Review Board decisions, etc.
• Oversee the preparation of tax schedules on the Financial Information Return and tax working papers for the annual audit.
• Oversee the protection and enhancement of the assessment base through research and analysis to maximize revenues.
• Ensure that a high level of customer service is delivered on a fair and consistent basis to all.
• Oversee the utility billing, collection, monitoring and tracking in accordance with City’s policies; establishes the utility rates annually for Council approval.
• Oversee the City’s Miscellaneous Account Receivable process including billing, collection, responding to inquiries and transfers to property tax for arears
• Other duties as assigned.

Supervision :

• Eight (8) full-time employees
• One (1) student

What you need to Succeed...

• A University Degree in Finance, Economics, Real Property Administration, or a related discipline.
• Current certification, in good standing as a Chartered Professional Accountant (CPA) is required.
• Certification as a Certified Municipal Tax Professional (CMTP), a Certified Municipal Officer (CMO), or an Associate or Accredited member designation from the Institute of Municipal Assessors (AIMA or MIMA) is considered an asset.
• Successful completion of the Municipal Tax Administration Program.
• Five (5) years’ experience as a manager or supervisor within a municipal setting, as well as experience working with various municipal departments, consultants, and government agencies.
• Demonstrated leadership skills acquired through considerable experience supervising, leading, and motivating staff, preferably in a unionized environment.
• Thorough working knowledge of municipal finance related legislation / regulations including the Municipal Act, Assessment Act, and property tax as well as sale of land for tax arrears procedures.
• Demonstrated ability and a clear understanding of all aspects of municipal taxation with general knowledge of municipal administration and accounting.
• Proven analytical, organizational, project and time management, problem solving, change management, negotiation, and report writing skills.
• Ability to establish and maintain effective working relationships with a diverse group of stakeholders including the ability to communicate clearly and effectively both orally and in writing.
• Thorough working knowledge of utility billing related to water and wastewater operations.

Salary and Benefit Information

$112,323.84-$131,403.00

Why Choose Welland?

OMERS Pension : Secure your future with an OMERS pension, one of Canada’s largest defined benefit pension plans. To learn more visit / .

Five Wellness days : We understand the importance of mental and physical well-being. That's why we offer five wellness days that can be taken in succession, giving you the opportunity to recharge, rejuvenate, and prioritize self-care when you need it most.

Adaptable and generous benefits package : Your health and happiness matter to us. That's why we offer a flexible and generous benefits package.

From medical and dental coverage to additional perks, we've got you covered, ensuring you and your loved ones receive the care and support you deserve.

Flexible work arrangements : We believe in work-life harmony, and that means something different to each of us. Embrace flexibility with our assortment of work arrangements, including hybrid, condensed work weeks, and flexible schedules.

Whether you thrive in a traditional office setting or prefer the comfort of your home office, we empower you to tailor your work environment to suit your needs.

Fair-market value salary : We recently conducted a comprehensive compensation review to ensure our pay aligned with current market values and fairly reflected the skills and contributions of our team.

This process involved industry benchmarking and employee feedback to maintain competitive and equitable compensation.

How to Apply

Submit a current application which includes a current cover letter and resume.