Scope of Position
The Quality Assurance Analyst (QA Analyst) role is to develop and establish quality assurance standards and measures for the IT services within the organization as relates to the core banking system and related systems.
The role gathers and analyzes data in support of business cases, proposed projects, and systems requirements. Responsibilities include writing test plans and test cases for tracking defects and fixes in software application development.
The QA Analyst will apply proven analytical and problem-solving skills to help validate processes.
QA analyst uses their thorough understanding of Alterna's banking business to performs test responsibilities, conducts internal banking related audits and is accountable for ensuring established standards and procedures adherence and are compliant to Alterna's regulations.
The QA Analyst monitors application development activities and participates in reviews of requirements.
Major Responsibilities
- Functional, system integration and user acceptance testing which includes test planning, creation of test cases and test data, test execution and verification of test outcomes
- Develop and establish quality assurance measures and testing standards for new applications, products and / or enhancements to existing applications throughout their development / product lifecycles
- Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization
- Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
- Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
- Cultivate and disseminate knowledge of quality assurance best practices.
- Ensure that testing activities allow applications to meet business requirements and system goals, fulfill end-user requirements, and identify existing or potential issues.
- Collaborate with software / systems personnel in application testing such as system regression and acceptance testing methods.
- Troubleshoot and support application enquiries or system issues.
- Make recommendations for improvement of applications.
- Communicate test progress, test results and other relevant information to project stakeholders and management.
- Ensure plan and script modification to the production environment meet the system and user requirements and adheres to information technology standards and procedures while adhering to the change control process of the Alterna Savings / Bank.
- Define appropriate test environment and data for test purposes.
- Responsible for providing / writing associated documentation to go in the QA Analyst repository.
- Reports and escalates issues of concern or risk to the Manager
- Assist with training development and support as required.
Expectations / Outcomes
- Provide subject matter expertise and meet project timelines and deliverables
- Demonstrate willingness to take on additional activities as requested to move the project forward
- Demonstrate consistent high-quality deliverables