Field Service Technician
JOB TITLE : Field Service Technician
LOCATION : Various locations (Creighton, SK Thompson, MB Kamloops, BC)
DUTIES AND RESPONSIBILITIES
Provide expert and disciplined analysis of structural, or mechanical, electrical or hydraulic
systems
Teardown, re-assemble, commission / test and trouble-shoot MEMCO equipment at customer
sites or MEMCO facility, as required
- Execute timely planned work tasks as directed by immediate Supervisor
- Assist the Product Support Manager with the preparation of technical reports, presentations,
and repair cost estimates, audits of Customer equipment, etc.
Develop professional working relationships with key Customer personnel, and communicate
any customer organizational or policy change to Service Manager
Identify potential business ( sales) opportunities, and communicate to the appropriate
team ( Sales, Engineering)
QUALIFICATIONS
Certificate of Qualification as a Heavy Equipment Diesel Mechanic (HDM) or Electrician
Industrial or Construction and Maintenance) preferred but not necessary as training can be
provided for the right candidate. HDEM, Truck and Coach, Aircraft, Millwright, and
Automotive Journeyman will also be considered
EXPERIENCE
equipment
Proficiency reading and interpreting mechanical blueprints, hydraulic assembly drawings and
electrical wiring
- Harness and control system schematics
- Strong interpersonal and customer service skills
- Ability to be flexible and open to new methods, processes and technologies
- Ability to work independently or within a team under minimal supervision
- Possess strong organizational and communication skills with the ability to multitask and
prioritize effectively
- Conflict management and problem solving skills
- Effectively communicate at a multi-disciplinary level with Engineering, Purchasing and
Marketing staff
- Proven leadership skills
- Proficiency in Microsoft Office products
- Possess a valid driver’s license and clean driving abstract
- Willing to work overtime, off-shift and weekends ( respond to after-hour customer calls) if
and when required
Willing and able to travel domestically and / or internationally for extended durations if
required (valid passport will eventually be required)
MacLean Engineering & Marketing Co. Limited is an equal opportunity employer and is committed to
providing employment accommodation in accordance with the Ontario Human Rights Code and the
Accessibility for Ontarians with Disabilities Act (2005).
MacLean Engineering & Marketing Co. Limited will provide accommodations to job applicants with
disabilities throughout the recruitment process. If you require an accommodation, please notify us
and we will work with you to meet your needs.
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