Medical Receptionist

Job Description

Our client is seeking a dedicated and highly organized Medical Receptionist to join their healthcare team on a casual contract basis.

As a Medical Receptionist, you will play a critical role in providing exceptional administrative support and ensuring the smooth operation of their medical practice.

This position is perfect for someone looking to expand their skills as a Medical Receptionist / Secretary. Key Responsibilities :

• Greet patients and visitors in a friendly and professional manner.
• Register and verify patient information, including insurance details, in our electronic health records system.
• Schedule and confirm appointments for patients, optimizing the daily schedule for healthcare providers.
• Answer phone calls and emails, addressing inquiries, providing information, and transferring calls to the appropriate department.
• Handle patient check-ins and check-outs efficiently, collecting co-payments, fees, and providing receipts as needed.
• Maintain cleanliness and order in the waiting area and reception desk.
• Keep patient records confidential and ensure compliance with relevant privacy laws.
• Assist patients in completing required forms and documents.
• Coordinate with medical staff, nurses, and other team members to ensure a seamless patient experience.
• Manage and restock office and medical supplies as necessary.
• Assist with administrative tasks, such as filing, scanning, and data entry.
• Support the billing department by verifying insurance coverage and coding procedures.
• Contribute to a positive and cooperative work environment within the medical practice.
• Stay up-to-date with office policies, procedures, and industry regulations.

Qualifications :

• Completion of a Medical Office Administration, Medical Terminology diploma (or a related degree).
• Previous experience in a medical office or healthcare setting is a plus.
• Proficient in using electronic health records (EHR / EMR) and basic office software.
• Strong communication skills and a friendly, customer-focused demeanor.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy in record-keeping.
• Ability to handle sensitive and confidential information with discretion.
• Knowledge of medical terminology and billing procedures is an advantage.
• Flexibility to work on a casual contract basis.
Il y a plus de 30 jours