systems technical support analyst

Durabuilt Windows & Doors Inc.
Edmonton, AB, CA
60K $ / an
Permanent
Temps plein
  • Education : College / CEGEP
  • Experience : 2 years to less than 3 years
  • Computer science

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Troubleshoot and resolve technical problems

Work conditions and physical capabilities

  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • Il y a 3 jours
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