E-Commerce Content Coordinator

Overview

The E-commerce Content Coordinator is a core member of the Residential Web team, responsible for the operational maintenance, integrity, and daily execution of content across digital channels. This role serves as the primary power-user of the CMS and is essential for ensuring that all published content, landing pages, and promotional assets are accurate, on-brand, and optimized for customer experience (CX) and search performance. This role reports into the Director, Digital Experience & Ecommerce.

🏢 HYBRID WORK ENVIRONMENT

Vancouver-based and Toronto-based team members work in-office every other week (Tue–Thu). Core attendance is required from 9 AM – 3 PM on these days to support business priorities.

What You’ll Do

Content Management & Publishing (70%)

• Execution & Maintenance : Execute daily content publishing, editing, and scheduling within the CMS (Drupal / Webflow). Create new pages and features, build / upload content, and conduct general site maintenance.
• Quality Assurance (QA) : Serve as the primary QA resource by rigorously testing new pages, components, and updates (copy, links, spacing) across staging and production. Collaborate with Marketing, Creative and UX teams to proof pages before launch.
• Asset & Design Integrity : Manage the web asset library, ensuring media is optimized. Maintain the content library's integrity by ensuring core components (CTAs, banners) adhere to UX Design System guidelines.
• Incident Management & Support : Act as the first point of contact for website requests and issues. Handle incident management by investigating, testing, and escalating bugs. Support business units with additional web requirements.
• Optimization & Strategy : Continuously analyze content structure (navigation, taxonomy, URLs) to improve discoverability and the customer journey. Assist in testing new functionality to ensure SEO and UX standards are met.
• Promotional Operations : Manage promotional support tasks, including the creation of promo codes and management of expiry dates.

Web Campaign Support (20%)

Analytics & Reporting Support (10%)

What You Bring To The Table

Compensation & Benefits

Salary Range : $55,000 – $65,000 per annum

(The actual salary offered will be commensurate with education, experience, and internal equity.)

We offer a competitive Total Compensation Package designed to support your financial, personal, and professional well-being. This includes :

The Hiring Process

About Us

Did you know O2E Brands has been voted one of the Best Workplaces in Canada 14 times? Take a sneak peek into why that is, here : YouTube. At O2E Brands, we know that great talent comes in many forms, and we want to meet you at your best. We will provide reasonable accommodations to applicants with disabilities at any time throughout the recruitment and selection process. Please contact our Talent Acquisition Team at talentacquisition@o2ebrands.com or notify the Talent Acquisition team member you are working with if unique arrangements will enable your equal participation.

Ready to take your career to the next level? Apply today!

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