hotel front desk clerk
- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Contact customers to deliver requested wakeup calls
- Provide customer service
Personal suitability
- Client focus
- Organized
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 44 hours per week
hotel front desk clerk
Provide information on hotel facilities and services. ...
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Secondary (high) school graduation certificate.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Schedule and confirm appointments.Maintain work records and logs.Answer telephone and relay telephone calls and messages.Work conditions and ph...
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Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Provide general information about points of interest in the area.Process guests' departures, calculate charges and receive payments.Maintain an inventory of vacancies, reservations and room assignments.Follow em...
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Provide information on hotel facilities and services. ...
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Secondary (high) school graduation certificate.Co-ordinate activities with other work units or departments.Establish work schedules and procedures.Perform same duties as workers supervised.Resolve work problems, provide technical advice and recommend measures to improve productivity and product qual...