Executive Assistant - Hotel

Description

• Work directly with the COO to support all aspects of daily work routine.
• Maintain the COO’s calendar, including scheduling meetings, appointments, speaking engagements, and travel (may include domestic and international) arrangements.

Exercise discretion in committing time and evaluating needs.

• Serve as a liaison between the COO, team and the public. This includes receiving and screening the COO’s phone calls and visitors, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution.
• Coordinate work with other team members as needed; play a key role in the coordination of staff efforts both within home office and with the hotels.
• Provide coordination, monitoring, and communication of projects and programs managed by the COO and Executive Committee.
• Serve as a primary point of contact between the Office of the CIO and IS governance groups, including helping to coordinate the work of the different groups and providing administrative support for governance meetings.
• Assist the CIO in the development of presentations and white papers for internal and external audiences.
• Determine priority of matters of attention for the COO; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Keep the COO advised of time-sensitive and priority issues, ensuring appropriate follow-up.
• Routinely perform a wide variety of support duties.
• Handle printing, mail / overnight packages, copying, filing, and email / messages.
• Sort and triage mail; maintain e-mail and other address directories.
• Compose and prepare letters relating to routine correspondence for the COO’s signature.
• Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
• Prepare, reconcile, and submit expense reports.
• Maintain paper and electronic filing systems.
• Maintain confidential and sensitive information.
• Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.
• Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
• Other additional and / or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

In addition to the core job requirements, skill sets and work-related experience; the ideal candidate will illustrate the ability and drive to :

• Drive the corporate culture, personifying it in daily interactions with both guests and team members;
• Be an engaging leader who is highly inclusive, inspiring and able to relate to all levels;
• Create a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute.

Requirements

• Administration / Business certificate or degree preferred
• Minimum two years’ prior experience in supporting a senior executive or team
• Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
• Exceptional writing, editing, and proofreading skills
• Excellent organization and time-management skills

The Ideal Candidate Is :

• A detail-oriented self-starter
• Someone who exhibits sound judgment with the ability to prioritize and make decisions
• Energetic and eager to tackle new projects and ideas
• Comfortable interacting with senior executives, ownership and professional partners and advisors
• A team player capable of cultivating productive working relationships across the company
• Someone who thrives in a fast-paced environment
• Resourceful, has a can-do attitude and likes to bring fun to the workplace

Corporate Culture

Their culture is fundamental to their success. Each empowered team member strives to exhibit passion, creativity, and fun every day.

They are dedicated to delivering exceptional experiences by living their core values as their road map : Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition.

Today, they look for new team members who demonstrate both aptitude and the passion to embrace and contribute to their culture.

They believe in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

They are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants.

Accommodations are available upon request for all applicants with a disability throughout the recruitment process. They are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.