SaaS Platform Enablement Lead

A leading fintech company in Richmond Hill is seeking a Technical Enablement Specialist to enhance operational readiness by developing and delivering enablement programs. This role involves collaborating with various teams to ensure accurate documentation and effective training content. Responsibilities include co-facilitating onboarding sessions, maintaining training materials, and identifying knowledge gaps to improve processes. The ideal candidate holds a Bachelor’s degree and has 2–4 years of experience in product enablement or technical training.

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