Technical Support Engineer PDF Solutions

Responsibilities

• Supports existing Java, HTML, Groovy, and Python applications.
• Performs debugging, testing, and troubleshooting of existing software deployments.
• Works with the development team to fix problems that are found and assures that the product quality remains high.
• Works with architects, project management, business owners, and customers to prioritize caseloads.
• Works independently and collaborates well with others.
• Creates root cause analysis reports.
• Identifies application customizations to meet customer’s needs.

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