ROLE PURPOSE
The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.
KEY ACCOUNTABILITIES
Administration
- Implements and promulgates all policies and procedures, including developing
- appropriate manuals, brochures and handbooks
- Hires, supervises, evaluates, transfers and terminates staff and / or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices.
- Arranges shift schedules, ensuring appropriate staff coverage
- Implements a system of staff and volunteer orientation, supervision, in service training
- and evaluation
- Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor's files and records are maintained
- Accepts responsibility for the daily and monthly financial and administrative aspects of the programs
Programs
Makes sure effective, inclusive support programs are designed and maintainedSupports the overall program strategic directionLiaises with other staff, especially regarding potential referralsFacilitates person-centered planning opportunities for staff and service usersDevelops related program opportunities, available to the individuals in thecommunityEnsures that funder's guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completedEXPERIENCE AND SKILLS
A bachelor's degree and / or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experienceExtensive experience and expertise in the Community Living, Mental Health and Criminal Justice SystemExtensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniquesExcellent verbal and written communication skill in EnglishKnowledge and experience in the areas of group process, individual counseling and crisis managementExtensive knowledge and experience in hiring, training and supervising staffAbility to motivate and organize a staff team
Administrative experience and strong administrative skills#J-18808-Ljbffr