Bilingual Disability Case Manager

Are you passionate about helping people? Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life?

We have just the right position for you in that case!

The Disability Case Manager is an integral member that helps in managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.

The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.

Advantages

Don't miss out! These would be your advantages :

• Work environment will include some rotational in-office & work-from-home capability.
• An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office.
• Career Opportunity Advancement
• Competitive salary and bonus based on experience
• $2000 education reimbursement per year
• Full Benefits package
• Competitive Pension plan and Life Insurance Plans
• Advantageous Share Ownership Program
• The Disability Management offices are centrally located with easy access to public transportation.

Responsibilities

• Responsible for the proactive management of assigned disability claims by determining the length of disability through an evaluation of medical information and job duties
• Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update
• Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers
• Write letters to inform all affected parties of decisions regarding disability cases;
• Implement return-to-work programs and negotiate with the employer;
• Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects;
• Adhere to service level agreements associated with policy holder claims;
• Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.

Qualifications

• A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and / or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field.
• You preferably have experience or training in one of the following areas : disability insurance, life and health insurance or human resources;
• You have strong interpersonal skills and excellent listening skills;
• You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines;
• You are solution-oriented and known to be a decision-maker;
• You have excellent communication skills and an interest in customer service;
• You like to work in a team, but you are equally competent on your own;
• Bilingual in French and English is an asset;
• You consent to a criminal background check at Canada Life's expense.

Summary

Please apply to this exciting opportunity by choosing one of the following options :

1) Apply directly to this posting

2) Directly on www.randstad.ca

3) Send your resume to [email protected] add subject : Bilingual Disability Case Manager

we thank all those for applying.

human forward.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.