Wilderness Guide - The Adventure Group
About Gibbons : Core Purpose
Core Purpose
Making People Happy
Vision
To be the most trusted and recommended brand by our team, our guests, and the communities we serve.
Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class.
We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.
Values
Encourage Trust
Have Fun
Show Kindness
Act Like an Owner
Hustle
If the above aligns with your values and career aspirations, we'd love to work with you!
The Role :
Based on Cougar Mountain, (TAG) specializes in providing thrilling adventures in the stunning landscapes of Whistler. From ziplining to snowmobiling and off-road excursions, we offer unforgettable experiences tailored to adrenaline-seekers and adventure enthusiasts, prioritizing safety and satisfaction throughout.
We are hiring Wilderness Guides for our Summer Experiences :
- Superfly Zipline Wilderness Guide
- Aerial Obstacle Course Wilderness Guide
- Mechanized Wilderness Guide (Side by Side Off Road Vehicle Tours)
Please view the attachments for more in-depth descriptions and requirements of each role (attachments not available on indeed).
Responsibilities :
- Start each shift by checking in with dispatch for daily information, ensuring uniform and equipment readiness.
- Thoroughly prepare for tours, inspecting all equipment, including avalanche / fire gear and helmets.
- Welcome guests warmly at Cougar, setting a positive tone for a fun and safe tour, and providing necessary information.
- Ensure every guest has everything needed for tour - adequate clothing and equipment. Be aware of any signs of weather-related issues or risks.
- Follow established safety, radio, and operating protocols.
- Escalate issues, concerns, or problems to the supervisor or dispatch in a timely manner.
- Pay attention to details, such as keeping the site clean, and assisting guests and staff.
- Check staff communication channels regularly for updates and information.
- Contribute to TAG's dynamic team by assisting other team members and departments as needed.
Hill Shuttle :
- Explain the hill shuttle process to guests.
- Follow all hill shuttle protocol including following proper speed limits.
- Ensure guests understand helmet and seatbelt safety.
- Addresses any weather-related issues to ensure safety and comfort of staff and guests.
- Awareness of terrain risks (loose rock, snowy, icy or muddy trails) and takes appropriate actions to manage these risks.
Requirements :
- Previous experience working in customer service.
- Previous experience working in outdoor activities and / or adventure tourism an asset.
- Standard First Aid (16 hours) required.
- Side by Side Off Road Vehicle Guide : Maintain a valid, minimum 80-hour first-aid certification (i.e. Occupational First Aid level III;
Outdoor Emergency Care level III, or Wilderness First-Aid).
- Valid Driver’s License.
- Be physically fit : able to lift up to 30lbs, be outdoors and on feet for majority of day.
- Positive, supportive, and respectful attitude with both guests and team members.
- Flexible and adaptable every day is different; every tour is different.
- Flexible to diverse working hours early mornings, evenings, and weekends.
- Proven ability to communicate clearly.
Team Perks :
- 50% off F&B across our Gibbons Venues.
- 50% off for Team Members and 20% off for friends and family with The Adventure Group.
- 25% off for Team Members and 20% off for friends and family at The Adara.
- 20% off The Spa at Whistler.
- 3rd party perks at a variety of local businesses.
- Company events!
Wilderness Guide - The Adventure Group
We are hiring Wilderness Guides for our Summer Experiences Superfly Zipline Wilderness GuideAerial.. 0. off for Team Members and 20. off for friends and family with The Adventure Group.25. off for Team..
ZipTour Guide
Your Opportunity. As a bike park guide, you will strive to deliver a positive mountain biking experience.. proactively assisting guestsLead Alpine Adventure kids camps for children aged 7 12 with activities..
Product Guide
Summary. To serve as a sea kayak guide on both single and double sea touring kayaks in dynamic marine.. Willing and eager to interact positively with a range of age groups, from small children to seniors..
Sea Kayak Guide
We are working with the premier, high end, door hardware manufacturer in Canada. They are looking for a Regional Sales Manager to expand sales in Western Canada. They have nearly d..
Regional Sales Manager
Seeking a strategic Construction Project Manager for a North American leader in the Industrial Racking and Storage Solutions space. With locations in across all major hubs across C..
Construction Project Manager
If this sounds like a good fit APPLY NOW! Company Description THE ACQUISITION GROUP IS WHERE YOUR FUTURE.. Company Description THE ACQUISITION GROUP IS WHERE YOUR FUTURE STARTS r n r nThe Acquisition Group is..
Territory Relationship Representative
Location. , British Columbia Type. Permanent Job. 5 Are you passionate about technology and innovation? Do you want to work for a company that values excellence, collaboration, and..
Join The Microserve Team!
The Opportunity Avantage is excited to open it's doors to the Kelowna, BC tech community with the launch of a new Centre of Excellence. Based in the Innovation Centre and in partne..