Job Number : J- Job Title : IT Service Delivery Manager Job Category : Management & Leadership Job Type : Permanent Full Time Date Posted : January 20, Closing Date : February 22, Number of Positions : 1
Job Description
If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.
We are searching for an IT Service Delivery Manager tojoin our Technology & Innovation Team based in Halifax, Nova Scotia.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include :
About the Opportunity
Reporting to the Director of IT, the IT Service Delivery Manager will lead the daily operations of the Service Desk team to deliver timely, high-quality support to end users. Focusing on providing an excellent customer experience by responding to requests, resolving issues, and managing escalations while ensuring service levels are consistently met. In addition, you will :
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring :
About Us
Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since , Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services, in partnership with Nova Scotia Health. For more information, visit .
IT Service Delivery Manager • Halifax, Nova Scotia, Canada, CA